Technical Account Manager
Há 1 mês
We enable the most crucial part of B2B businesses: their revenue. Our customers love us for the results we enable them to deliver and the excitement that generates.
We are geeks turned founders who have distinctive backgrounds, top-notch education, and entrepreneurial spirit. We ran other early stages and scale-up startups, including 1 open-source email software (alternative to Mailchimp) and 2 ride-hailing software apps (alternative to Uber) with hundreds of thousands of customers and installations.
Lightmeter is the all-in-one B2B Delivery Network for sales emails for CRMs and prospecting apps like Apollo, Instantly, Amplemarket, Reply.io, Outreach.io, among others.
Lightmeter is backed by Y Combinator and Bossanova Investimentos
You're excited to be an early employee of a daring sales tech startup.
You like working with sharp and creative people.
You're interested in working at fast-paced early-stage remote-driven startups.
We're a technical company with a technical product. Two-thirds of Lightmeter have technical engineering backgrounds.
You will take on the responsibility of onboarding, supporting, and advising our customers to guarantee high service quality and performance throughout their Sales Outreach journey, leveraging our proprietary Email infrastructure and your top-notch Email Deliverability expertise.
Your work will be in Account Management and Email Deliverability.
- Excellent English (written and verbal) - we work in English and serve tech-savvy C-level US/EU customers and you must be confident to hop on calls and advise them if needed
- 3+ years of relevant experience as a Technical Account Manager with Sales Outreach software or Email Marketing Automation (Apollo, Instantly, Smartlead, among others) and support ticket systems like Freshdesk or Zendesk
- Proficiency in Software in general, Spreadsheets, Data analytics, CRMs, etc
- Demonstrated ability to handle multiple tasks simultaneously without compromising on quality and attention to detail
- Ability to thrive in a fast-paced and dynamic environment
- Ability to work independently in a remote working space
- Sense of humor
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