Virtual Manager

**PAY STARTS AT R$5.000,00**
**THIS IS A FULL TIME REMOTE POSITION**
**MUST HAVE FLUENT ENGLISH**
**MUST HAVE ADVANCED SPANISH**
**READ THE JOB AD CAREFULLY**
**SEND INTRODUCTORY VIDEO IF YOU MATCH THE REQUIREMENTS**
**JOB DESCRIPTION**
This is a position for experienced leaders that are used to analyzing and improving company processes, hiring and developing employees and genuinely putting efforts into the company's growth.
We look for a highly dependable, self-motivated professional that is able to thrive in a remote work environment. This is a full time home office position, so being able to trust your work ethic, time management and ability to deliver results is fundamental.
**JOB RESPONSIBILITIES**
**QUALITY ASSURANCE DUTIES**
Identify root cause of problems
Identify potential improvements
Implement process improvements
Ensure core business processes are documented and complied with
Update training, tools and systems as needed
Monitor and improve KPIs
**HUMAN RESOURCES DUTIES**
Define and update roles and job descriptions as needed
Manage recruitment
Negotiate job offers and hire
Comply with local labor laws
On-board new employees
Ensure effective training programs
Monitor trial period performance
Set team/employee goals
Manage employee performance
Manage employee disciplinary process
Manage personnel records
Motivate employees
Delegate effectively and consciously
Determine employee compensation
Manage recognition and rewards
Create and sustain a great culture
Strengthen teamwork
Forecast staffing needs
**GENERAL OFFICE MANAGEMENT DUTIES**
Equip staff with all needed tools and training
Fix IT problems such as but not limited to software malfunction and cellphone lines
Implement new automation solutions
Order and guarantee supplies needed for operations
Schedule, manage and prepare events, celebrations and others
**REQUIREMENTS**
**SOFT SKILLS**
Organized
Result oriented
Strong problem solving skills
Excellent interpersonal communication
Excellent time management
Strategic thinker
Highly dependable
Self-motivated
**HARD SKILLS**
Associates or Bachelor degree in areas like Business, Administration, Human Resources, Marketing or equivalent experience in the area
Excellent written and verbal English skills (Fluent or Native)
Excellent written and verbal Portuguese skills (Fluent or Native)
Excellent written and verbal Spanish skills (Intermediate or Fluent)
Microsoft Office Suite and Google Drive Suite
Data analysis
**OTHERS**
Quiet work environment free of distractions and background noise
Fully functional laptop with a minimum of 8GB RAM
Fully functional microphone and earphones
High speed and reliable internet connection
**COMPANY DESCRIPTION**
Amanda's Maid is an American cleaning service company situated in Charlotte, North Carolina. We have been in business since 2018 and grew to have 12 cleaning technicians and three virtual assistants. Our core values are excellence, responsibility and making a difference in our community: we give our best to deliver a high level of service for each customer while providing a healthy and stable work environment to our employees.
Dr. Stairs is an American staircase contractor company situated in Charlotte, North Carolina. We have been in business since 2018 and specialize in installing new staircases in new constructions, remodeling existing staircases and general repairs. Our core values are excellence, responsibility and making a difference in our community: we give our best to deliver a high level of service for each customer while providing a healthy and stable work environment to our employees.
If you have and are willing to honor these values, give your all to contribute to this company's growth and stick with us for a solid career, please send a video to our CEO's Whatsapp sharing:
** WHO YOU ARE PERSONALLY AND PROFESSIONALLY**
**WHAT SKILLS YOU HAVE THAT THAT ARE RELEVANT TO THIS POSITION**
**WHY ARE YOU INTERESTED IN THIS POSITION**
**WHY SHOULD WE HIRE YOU SPECIFICALLY**
**PS: DO NOT** move forward with this recruiting process if you do not meet the requirements. The hard skills here listed **MUST BE **within your abilities in order to be considered for this position.
We look forward to hearing from you and possibly having you as a part of our dream team
Tipo de vaga: Full-time
Pagamento: a partir de R$5.000,00 por mês
**Benefícios**:
- Paid time off
Dias de trabalho por semana:
- Monday to Friday
Horário de trabalho:
- Turno de 8 horas
Nível de experiência:
- 1 year
- 2 years
Turno:
- 8 hour shift
- Day shift

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