Electrical Field Service Technician

3 semanas atrás

Campinas, Brasil INNIO Group Tempo inteiro

Overview

Electrical Field Service Technician will perform electrical (and mechanical) hands-on field service work on Jenbacher Gas Engines, including commissioning, troubleshooting, periodic maintenance, and minor overhaul. Jenbacher Gas Engines range in power from 0.25 to 9.5 MW and run on natural gas or a variety of other gases (e.g., biogas, landfill gas, coal mine gas, sewage gas, combustible industrial waste gases).

Essential Responsibilities
  • Execute service in compliance with the maintenance protocol of each type of engine (e.g., check/replace oil level and filters, spark plugs, valve clearance), and perform relevant measurements. Carry out minor repairs on the engine in addition to planned service, if necessary.
  • Perform troubleshooting activities to understand mechanical and/or electronic failures on the engine and its control systems – diagnosis. Check and analyze the engine’s historical data.
  • Manage customer expectations and report on the progress of the activities.
  • Provide a service report after each service performed in a timely manner, describing the reason for the visit, actions performed, results obtained, use of parts/materials and, if needed, follow-up actions.
  • Take part in the execution of major service on the engine, ensuring compliance with the manufacturer’s manuals and procedures.
  • Manage and work with third party suppliers.
  • Process timesheets, expense reports, Environmental Health and Safety (EHS) forms.
  • Comply with all EHS policies and procedures to ensure a safe and productive work site. Keep a clean work environment.
  • Perform other duties as assigned.
Qualifications/Requirements
  • Deep electrical knowledge is required and good mechanical knowledge is a plus (minimum 5+ years of experience as electrician; preferred with Otto cycle engines and gensets/gas engines).
  • Technical Professional Qualification (technical course) according to MEC (Brazilian Ministry of Education and Culture).
  • IT skills (Outlook, Word, Excel).
  • English level beginner or above.
  • Strong electrician and PLC knowledge.
Desired Characteristics
  • Excellent technical specialist knowledge and customer service abilities.
  • Ability to handle stress, maintain stability under pressure, and resilience.
  • Familiar with Jenbacher reciprocating gas/diesel engines.
  • Available for extensive travel, up to 80%.
  • Able to understand and implement technical procedures.
  • Strong analytical and problem-solving skills.
  • Possess a valid driver\'s license.
  • Effective interpersonal and organizational skills.
  • Strong customer focus and ability to interact with customers.
  • Work effectively as part of a team of technicians or independently.
  • Some computer knowledge to create customer service reports.
  • Strong written and verbal abilities in local language (Portuguese).
Role Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Management and Manufacturing

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