Account Manager, Global Selling Dsr
4 semanas atrás
Key job responsibilities
- Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targets
- Be a business partner for new merchants providing them with data-driven insights and advice to optimize their success on Amazon
- Work closely with new merchants, educating them about Amazon's high standards of Delivery and Customer Experience
- Enable merchants to learn and master Amazon's tools and systems so they may become self-sufficient in managing their catalog, inventory and performance efficiently and to the required standards
- Learn and understand the specificities of your categories to spot trends, seasonal items and competitive pricing to best tailor your pitch and advice to merchants
- Track and report business development results, analyze, interpret reports and information for your portfolio of merchants
- Prioritize your time optimally to achieve your targets in a KPI-driven environment
A day in the life
A typical day begins with reviewing performance metrics and pipeline status before diving into proactive outreach to potential merchants. Throughout the morning, you'll conduct virtual meetings with new sellers, providing comprehensive onboarding support and guidance through Amazon's Seller Central platform. The afternoon focuses on analyzing merchant data, conducting business reviews, and offering strategic recommendations for growth. You'll continuously monitor category trends, evaluate competitive pricing, and ensure merchants maintain Amazon's high standards for delivery and customer experience. The day involves balancing reactive support with proactive business development, all while tracking progress against quarterly targets and updating necessary reports in the CRM system. Participation in external events may apply.
About the team
Our dynamic, multicultural team is dedicated to expanding Amazon's global marketplace by enabling merchants worldwide to reach international customers. Operating at the intersection of technology and international commerce, we help businesses navigate multiple marketplaces, local regulations, and cultural nuances. Our team combines diverse perspectives from professionals across different regions and languages, working together to break down cross-border selling barriers. We pride ourselves on our data-driven approach, entrepreneurial spirit, and commitment to merchant success. Join us in shaping the future of global e-commerce while maintaining Amazon's customer-centric focus.
BASIC QUALIFICATIONS
- Experience prospecting, qualifying, and cold-calling companies
- Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing
- Speak, write, and read fluently in English
PREFERRED QUALIFICATIONS
- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
- Experience and track record of exceeding sales goals
- Experience within e-commerce or Retail fields
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