Operations Analyst

1 dia atrás

São Paulo, São Paulo, Brasil Manuport Logistics (MPL) Tempo inteiro

Join to apply for the Operations Analyst role at Manuport Logistics (MPL) .

Manuport Logistics offers a unique mix of logistics services across all transport modes: sea, inland waterways, road, rail, and air. Headquartered in the port of Antwerp, we have an international network of offices in the USA, Germany, Brazil, Chile, UAE, Singapore, Spain, and more.

MPL is a fast-growing logistics partner committed to change, customer focus, flexibility, and innovation. We promote entrepreneurship and ownership to develop top logistics engineers for our clients. We face challenges together within our 'BE Different - BE MPL' team. Currently, we are looking for an Operations Analyst for our MPL office in Brazil.

Job Description

Handle and coordinate ocean import and export shipments. Monitor operational processes, manage files from A to Z, including margin control and invoicing. Follow up with customers on shipments and handle customer complaints. Communicate effectively with customers, vendors, other MPL offices, and colleagues via email, phone, and face-to-face interactions.

Job Requirements
  • Minimum five years experience in the freight forwarding industry.
  • Solid knowledge of daily operational activities.
  • Experience with liquids shipments is a plus.
  • Deliver excellent service to customers and colleagues worldwide.
  • Strong sense of urgency and ability to translate it into daily activities.
  • PC literate with strong written and verbal communication skills.
  • Fluent in English; additional languages are a plus.
Job Benefits

Join a dynamic company with a strong market position and an enthusiastic team. MPL offers a competitive salary, development opportunities, and a vibrant work environment. Be different with MPL

Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Analyst, Customer Service, Supply Chain
  • Industries: Truck Transportation, Maritime Transportation
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