Provider Scheduling Coordinator

Há 2 dias

Santo André, São Paulo, Brasil Cahaba Medical Care Tempo inteiro
Overview

Join to apply for the Provider Scheduling Coordinator role at Cahaba Medical Care .

Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, Chilton, and Wilcox counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care.

Responsibilities
  • The Provider Scheduling Coordinator is responsible for daily management and compliance of provider schedules.
  • Primary responsibilities include establishing master schedules, auditing, reporting, and communicating to downstream stakeholder to ensure proper scheduling and utilization of providers
  • The Provider Scheduling Coordinator is not only responsible for alignment of schedules within the CMC practice but with hospital organizations where the providers are credentialed
  • Creates Master schedule for CMC providers, includes daily schedule, call rotation, hospital coverage, procedural assignments, ambulatory coverage
  • Audits schedule to ensure appropriate provider coverage at all hospital, procedural (including testing), and practice locations
  • Implements and communicates schedule changes as necessary
  • Confirms with operational leaders about changes made to ensure necessary operational support
  • Ensures provider schedules align with stakeholder entities (ED, procedural/testing departments and hospitals)
  • Consults with other scheduling coordinators to ensure accuracy and appropriate awareness
  • Reassigns providers based on unexpected changes
  • Works with stakeholders to modify schedules and communicate changes to all affected parties, including peer hospital groups
  • Compiles and reports data on current schedules and proposed schedule changes
  • Produces reports that depict clinic operations
  • Uses data to substantiate changes or modifications
  • Confirms with leadership changes or modification made
  • Participates with clinic leadership in provider schedule design; creates staffing rules and templates for each provider
  • Serves as subject matter expert (SME) on various committees and task forces
  • Provides knowledgeable insights on CMC manpower allocation for physician services
  • Maintains the provider directory and provider assignments that transcribe to the master scheduling process
  • Modifies assignments when necessary
  • Serves as a liaison between CMC clinics and IT department regarding scheduling related systems requests
  • Ensures EMR (Athena) is aligned with scheduling templates (system name)
  • Troubleshoot defects in EMR, works with IT Team on a resolution
  • Maintain in-depth knowledge of template build options to promote clinic flow efficiency and maximize patient throughput
  • Communicates with providers and clinic team members on template changes and availability
  • Meets with new providers and onboards them to the scheduling/assignment process
  • Confirms credentialing is completed for all new providers prior to activating provider schedules and assignments
  • Redirects providers to physician leadership when there are concerns with assignments or schedules
  • Complete all other duties as assigned
Qualifications
  • Educational Requirements: Bachelor's Degree in Business Management, Supply Chain or Logistics Management or other related field. Relevant work experience may be substituted for educational requirement.
  • Minimum Experience: Applicants to this position must have a minimum of three years of experience in a medical office setting with experience with provider scheduling
Job Specific And Unique Knowledge, Skills And Abilities
  • Exceptional organizational skills, particularly in the areas of planning, coordinating, communicating
  • Demonstrates good judgment and maturity, working collaboratively with team members and providers
  • Demonstrates proficiency in Google Suite applications
  • Extensive knowledge of provider visit types, sequencing, and cadence
  • Excellent written, verbal, and listening skills
  • Knowledgeable about physician and facility contracts to apply working knowledge to scheduling initiatives
  • Able to work effectively under pressure
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Health Care Provider
Industries
  • Hospitals and Health Care
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