Customer Service Representatives

2 semanas atrás

Brasília, Brasil Callnovo Tempo inteiro
**Job Title: Bilingual English-Portuguese Remote Customer Service Representative**
**Company: Callnovo Inc.**
**Location: Remote**
**Responsibilities**:
- Assist customers with inquiries related to e-commerce platforms and security products.
- Troubleshoot and resolve technical support issues efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve customer experience and satisfaction.
**Requirements**:
- Fluent in both English and Portuguese.
- Proven experience working on e-commerce platforms.
- Technical support experience in security products is highly desirable.
- Strong problem-solving skills and ability to learn quickly.
- High level of stability and reliability in a remote work setting.
Pay: R$4,000.00 - R$5,500.00 per month
Application Question(s):
- How many years of call center experience do you have?
- How many years of technical support experience do you have?
- How many years of technical support experience do you have with security products?
- How many years of experience do you have working with e-commerce platforms?
- What is your level of proficiency in English?
- What is your current employment status? How soon can you start working with us?

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