Customer Service Representative
Há 7 dias
Job Title: Customer Service Representative / Admin AssistantLocation: Remote | South AmericaSchedule: FlexibleSalary: $8 - $10 per hour ($1,280 - $1,600) Negotiable based on experience Lago is seeking a dedicated and organized Customer Service Representative / Admin Assistant to join our dynamic team. In this dual-role position, you will be responsible for providing exceptional customer service while also assisting with administrative tasks to ensure the smooth operation of our business. As a key member of our team, you will handle customer inquiries, manage communications, and support various administrative functions to enhance operational efficiency. Key Responsibilities Respond promptly to customer inquiries via email, phone, and chat, providing accurate and helpful information. Process orders, returns, and refunds in accordance with company policies. Assist in maintaining customer records and databases to ensure accurate and up-to-date information. Coordinate with different departments to resolve customer issues and inquiries effectively. Perform administrative tasks such as scheduling appointments, data entry, and document preparation. Support the management team in preparing reports and analyzing customer feedback. Nice to have Experience supporting remote teams or in an international company. Familiarity with CRM or project management tools. Basic knowledge of workflow automation or process documentation. 3+ years of experience in customer service, administrative support, or related roles. Strong written and verbal communication skills in English. High attention to detail and the ability to manage multiple tasks simultaneously. Comfortable using Google Workspace (Sheets, Docs, Gmail) or similar tools. Reliable internet connection and a quiet work environment suitable for remote work. Remote Work: Work from anywhere—our team is global, and we value work-life balance. Growth Opportunities: As a key player i you’ll have the chance to shape your role and grow with us. Innovative Culture: Join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market. As part of our recruitment process, all candidates will be kindly asked to agree to Lago’s Confidentiality and Non-Circumvention Agreement. This ensures a respectful and professional experience for everyone involved. #J-18808-Ljbffr
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Customer Service Representative
4 semanas atrás
Brasília, Brasil OperationsArmy Tempo inteiro**Fully Remote Customer Service Representative (Self-Serve SaaS)****(Weekend + Weekday Schedule)**Are you passionate about helping users succeed with innovative software? Join us on the frontlines as a **Customer Service Representative** during our exciting self-serve launch. You'll be the go-to resource for troubleshooting, guiding users, and enhancing the...
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Customer Service Representative
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Brasília, Brasil OperationsArmy Tempo inteiro**Fully Remote Customer Service Representative (Self-Serve SaaS)** **(Weekend + Weekday Schedule)** Are you passionate about helping users succeed with innovative software? Join us on the frontlines as a **Customer Service Representative** during our exciting self-serve launch. You'll be the go-to resource for troubleshooting, guiding users, and enhancing...
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Customer Service Representative
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Brasília, Distrito Federal, Brasil Alpha CX Tempo inteiroLocation: RemoteEmployment Type: Full-time | RemoteWorking Hours: Rotational shifts across different time zonesClient/Product: Portkeys )Role OverviewWe are seeking a Portuguese-speaking Customer Support Representative to support Portkeys as part of a global, multilingual customer support team. The role focuses on delivering high-quality customer service...
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Customer Service Representative | Brazil | Remote
2 semanas atrás
Brasília, Brasil Operationsarmy Tempo inteiroAbout the job Customer Service Representative (Brazil) (Remote)Fully Remote Customer Service Representative (Self-Serve SaaS)(Weekend + Weekday Schedule)Are you passionate about helping users succeed with innovative software?Join us on the frontlines as a Customer Service Representative during our exciting self-serve launch.You'll be the go-to resource for...
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Customer Success Representative
Há 6 dias
Brasília, Brasil OnHires Tempo inteiro**Location**: Remote **Working Hours**: 7am - 3pm PST **Company Overview**: Join a profitable and rapidly growing SaaS startup transforming the telecommunication industry. Our cutting-edge solutions enable businesses to bypass call blocking by major carriers, addressing a crucial need in the market. As we continue to expand, we are looking for a passionate...
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Customer Success Representative
Há 5 dias
Brasília, Brasil OnHires Tempo inteiro**Location**: Remote**Working Hours**: 7am - 3pm PST**Company Overview**:Join a profitable and rapidly growing SaaS startup transforming the telecommunication industry. Our cutting-edge solutions enable businesses to bypass call blocking by major carriers, addressing a crucial need in the market. As we continue to expand, we are looking for a passionate...
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Customer Service Representative
3 semanas atrás
Brasília, Brasil Phemex Tempo inteiroRESPONSIBILITIES: - Handle requests through tickets and other online tools for customers in English and other languages. - Provide accurate, valid and comprehensive information by using the right customer service methods/tools. - Provide proper solutions to customer issues within reasonable time limits. - Keep records of customer interactions and follow-up...
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Customer Service Representative
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Brasília, Brasil APC Tech Tempo inteiro**FULL REMOTE WORK OPPORTUNITY!** **Job Overview**: We are looking for dedicated and detail-oriented individuals to join our remote Customer Service team. You will be the first point of contact for users via LiveChat and Telegram, helping them with account-related inquiries, promotions, and troubleshooting. This role requires the ability to communicate and...
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Customer Service Representative
Há 5 dias
Brasília, Brasil Timo Tempo inteiroThe ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's...
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Customer Service Representative
4 semanas atrás
Brasília, Brasil Briko Capital Tempo inteiro**Customer Service Representative (CSR) - Seguros P&C (EUA)**A Briko Capital é um Hub de Soluções financeiras, legal e contábil com atuação internacional, especializada em seguros, consórcios, financiamentos, assessoria para fusões e aquisições (M&A), estruturação de negócios, captação de recursos e planejamento de expansão para empresas de...
