Sales Customer Success Engineer
4 semanas atrás
Customer Success Engineers (CSE) are responsible for customer technical health and the post-sales customer journey. They are our customers' primary technical point of contact, driving solution consumption via onboarding, adoption and maturity modeling, and value attainment. You will enable our customers' adoption of high-value product use cases and help integrate their HashiCorp tools into theirsoftware/development stacks. You will also mitigate on-time renewal risks by cementing the value of HashiCorp tools.
Given the nature of this role, we are looking for professionals with strong experience engaging U.S.-based clients and a solid understanding of the U.S. market. You will be expected to navigate client interactions with cultural fluency, align technical solutions with U.S. business expectations, and build trusted relationships that drive long-term success.
Your role and responsibilities
What you'll do:
Through continuous engagement, CSEs help clear technical blockers, optimize solution design, and accelerate time-to-value for Customers adopting HashiCorp tooling. The CSE team demonstrates our practical technical expertise across the HashiCorp stack to help our customers address their business challenges with our technologies, to drive effective implementation of HashiCorp tooling, to increase customer value attainment through expanded product uptake and to secure on-time renewals and expansions of customer investments in the HashiCorp toolchain
● Responsible for success of your assigned customer accounts throughout the customer journey, from onboarding through adoption and expansion/extension/renewal phases, as measured by customer product consumption, health, retention and growth
● Serve as a subject matter expert for our customers' usage of our tools to solve business challenges, providing customers with technical and business-oriented guidance at strategic points throughout their customer journey with HashiCorp
● Establish and maintain an understanding of the overall HashiCorp technology portfolio, and leverage this knowledge in conjunction with business insights to help improve customer application deliver and to help customers use HashiCorp tooling to drive measurable value-based outcomes
● Understand and document customer goals, challenges, business objectives and technical requirements in order to provide solutions, guidance and engagements tailored to each customer's needs
● Ensure the timely creation and upkeep of
-
Sales Customer Success Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil GAP Electrical & Mechanical Services Limited Tempo inteiroCustomer Success Engineers (CSE) are responsible for customer technical health and the post-sales customer journey. They are our customers' primary technical point of contact, driving solution consumption via onboarding, adoption and maturity modeling, and value attainment. You will enable our customers' adoption of high-value product use cases and help...
-
Sales Customer Success Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil GAP Electrical & Mechanical Services Limited Tempo inteiroCustomer Success Engineers (CSE) are responsible for customer technical health and the post-sales customer journey. They are our customers' primary technical point of contact, driving solution consumption via onboarding, adoption and maturity modeling, and value attainment. You will enable our customers' adoption of high-value product use cases and help...
-
Customer Success Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Integral Ad Science Tempo inteiroJoin to apply for the Customer Success Manager role at Integral Ad Science Join to apply for the Customer Success Manager role at Integral Ad Science Get AI-powered advice on this job and more exclusive features. IAS Customer Success Manager (CSM) will partner with Sales, Technical Client Services, and Solutions Engineers to successfully onboard new...
-
Customer Success Professional
2 semanas atrás
São Paulo, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro US$120.000 - US$145.000Unlock the full potential of customer success by joining our team as a Customer Success Engineer. In this role, you will be responsible for driving technical health and post-sales customer journey for our clients.Key Responsibilities:Collaborate with customers to understand their business challenges and provide tailored solutionsDevelop and maintain strong...
-
Customer Success Manager
4 semanas atrás
São Paulo, São Paulo, Brasil LexisNexis Risk Solutions Tempo inteiro.Customer Success Manager page is loaded## Customer Success Managerlocations: BRA - Home Based - Sao Paulotime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R96111**Purpose of the Job** The Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement...
-
Principal Sales Engineer
3 semanas atrás
São Paulo, São Paulo, Brasil Perforce Software Tempo inteiroJoin to apply for the Principal Sales Engineer -Delphix role at Perforce Software Continue with Google Continue with Google 2 days ago Be among the first 25 applicants Join to apply for the Principal Sales Engineer -Delphix role at Perforce Software Position Summary:Delphix is seeking to hire an experienced Principal Sales Engineer to join our team in...
-
Customer Success Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Elsevier Tempo inteiroJoin to apply for the Customer Success Manager role at Elsevier Join to apply for the Customer Success Manager role at Elsevier Get AI-powered advice on this job and more exclusive features. Purpose of the JobThe Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement...
-
Customer Success Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Elsevier Tempo inteiroJoin to apply for the Customer Success Manager role at Elsevier Join to apply for the Customer Success Manager role at Elsevier Get AI-powered advice on this job and more exclusive features. Purpose of the Job The Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement...
-
Customer Success Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Elsevier Tempo inteiroJoin to apply for the Customer Success Manager role at ElsevierJoin to apply for the Customer Success Manager role at ElsevierGet AI-powered advice on this job and more exclusive features.Purpose of the JobThe Customer Success Manager - LatAm is the go-to contact post-sales for a customer, as such, they are responsible for the onboarding, enablement and...
-
Principal Sales Engineer
4 semanas atrás
São Paulo, São Paulo, Brasil Perforce Tempo inteiroPosition Summary:Delphix is seeking to hire an experienced Principal Sales Engineer to join our team in Sao Paulo, Brazil. This role is key to our success in the region. You will be expected to have a positive impact on our customers, partners, and the extended Delphix family. This role will provide a great opportunity to leverage your skills and experience...
