Onsite Coordinator

Join to apply for the Onsite Coordinator role at Fever We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment. With our proprietary cutting‑edge technology and data‑driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries to discover unforgettable experiences, while empowering event creators with data and technology to scale, innovate, and reach new audiences. We’ve teamed up with major industry leaders such as Netflix, F.C. Barcelona, and Primavera Sound, presented international award‑winning experiences, and are backed by leading global investors. Ready to shape the future of entertainment? Below is the role you will play. About The Role Coordinate and manage on‑site event staff; ensuring each staff member is trained in their duties, such as validating tickets and adhering to Fever policies. Operations of the events: Inventories: manage and control all devices used in the event (PDAs, computers, POS, etc.) Validation: control the validation system and devices (Fever Partners App) Flow: control the flow of people throughout the entire experience, avoiding bottlenecks, crowding, and controlling queues On‑site payment devices and accounts – F&B/Merch Handle on‑site customer complaints, providing appropriate solutions and alternatives within time limits. Follow communication procedures, guidelines, and policies. Take the extra mile to engage customers. Deliver daily reports to Fever Managers on the event status, including pre‑ and post‑event findings, feedback, and incidents. Serve as point of contact between partner/production/onsite staff and Fever, representing the Fever brand onsite and understanding our culture, brand, and policies. Preferred Qualifications Fluency in both English and Portuguese 1+ year of experience in event coordination roles Excellent face‑to‑face communication skills Highly organized and efficient; time management skills are key A problem‑solver with the ability to think strategically and efficiently when faced with on‑site issues Willing to learn from mistakes and give feedback on ways of improving the experiences Collaborative approach and willing to get hands dirty and work on all required events tasks Be decisive and organized Love being part of a dynamic team in a growing company Benefits Opportunity to have a real impact in a high‑growth global category leader Health insurance Meal tickets and transport card English lessons 40% discount on all Fever events and experiences Responsibility from day one and professional and personal growth Great work environment with a young, international team of talented people to work with Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice. Seniority level Entry level Employment type Full-time Job function Project Management and Information Technology Industry Software Development #J-18808-Ljbffr