Key Account Manager

3 semanas atrás

Brasilia, Brasil Talentgrator Tempo inteiro
**Key Account Manager**:
**Brasília, Brazil**
**Posted on : 09 May**
***
**We are a leading online slots provider, dedicated to delivering innovative and engaging gaming experiences to our customers worldwide. Our team of experts is committed to developing high-quality, top-performing games that immerse players in thrilling and rewarding gameplay.**
**Required skills**:
- At least 3 years of account management experience;
- Experience with iGaming, Gambling, Forex or E-commerce at least 1 year;
- Proficiency in Spanish and English; Portuguese language skills are a plus;
- Proven track record of managing and growing client relationships, with a strong focus on customer satisfaction;
- Excellent communication, negotiation, and interpersonal skills;
- Ability to work independently and manage time effectively. Willingness to travel within the LATAM region for client meetings and industry events.
**Responsibilities**:
- Develop and maintain strong relationships with new and existing clients in the LATAM market, acting as their primary point of contact for all account-related matters;
- Collaborate with clients to understand their needs, identify opportunities for growth, and ensure their satisfaction with our products and services;
- Work closely with internal teams, such as sales, product development, and customer support, to address client concerns and deliver customized solutions;
- Monitor client performance and proactively identify areas for improvement, making recommendations and facilitating the implementation of necessary changes;
- Regularly report on account status, performance metrics, and client feedback to direct supervisors, supporting informed decision-making and strategic planning;
- Represent our brand at industry events and conferences, enhancing brand awareness and nurturing relationships with clients and potential partners.
**What company offers?**:
- A friendly and multinational environment;
- Flexible start of the working day;
- 5 weeks of paid vacation and sick days;
- Company events and team buildings.
**Vacancy overview**
**Posted on**:
- 09 May
**Location**:
- Brasília, Brazil / Onsite
**Career Level**:
- Middle
**Experience**:
- 3-5 years

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