Senior Technical Analyst

Há 14 horas

Rio de Janeiro, Brasil SITA Switzerland Sarl Tempo inteiro

Description:**WELCOME TO**SITA**We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry.You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?Are you ready to love your job? The adventure begins right here, with you, at SITA.**ABOUT THE ROLE & TEAM**:**PLEASE SUBMIT YOUR RESUME IN ENGLISH LANGUAGE**As a Senior Technical Analyst, you will provide end-to-end support for SITA suites to customers. A Senior Technical Analyst develops, fosters, and maintains relationships with Project Management, Software Development, Quality Assurance, Service Technicians, and Marketing/Sales to ensure organizational success.Reporting to the Manager Application Management you will be a part of the AMER Project Delivery.**What You Will Do**:- Systems implementation for customers, including:- Customer requirements gathering- Software implementation and integration- User acceptance testing (UAT)- Training and software installation documentation- Ongoing maintenance and support for all SITA products- Responsible for resolving escalated technical issues requiring a higher level of expertise.Qualifications:**About your skills**:- Traveling across the Americas region is required, traveling percentage is 60%-70%.- Experience with Microsoft Clustering Technologies (Failover Clusters, Hyper-V Clusters, SQL Server Clusters)- Experience with Storage Area Networks (SAN) and SAN protocols (iSCSI, Fiber Channel)- Experience with client-side scripting technologies and core functions including PowerShell, XML, XSL, HTML, WPF, WMI- Experience with virtualization technologies (VMware-ESX/ESXi/VSphere, Microsoft Hyper-V)- Experience with core networking and the OSI model (DNS/DHCP/VLANS/Routing/Firewalls/Access Lists, etc.)- Microsoft, Cisco, or Tier 1 vendor certification a plus (MCSA, MCSE, MCSM, CCNA, CCNP)- English and Spanish proficiency is required, Portuguese is highly desirable.**WHAT WE OFFER**SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:**Flex** **Week**: Work from home up to 2 days/week (depending on your Team's needs).- **Flex Day**: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments. We encourage open communication with your manager about your needs and routine.**Flex-Location**: Enjoy up to 30 workdays of benefits, anywhere in the world**Employee Wellbeing**: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life.**Professional Development**: Enhance your skills with our training platforms, inclusive of LinkedIn Learning**Competitive Benefits**: Access competitive benefits tailored to the local market and your employment status.

  • Senior Technical Analyst

    Há 2 dias

    Rio de Janeiro, Brasil SITA Switzerland Sarl Tempo inteiro

    Description: **WELCOME TO**SITA** We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each...

  • Senior Business Analyst

    Há 4 dias

    Rio de Janeiro, Brasil Syscon Justice System Tempo inteiro

    **_Salary will be in local currency._**: - **_Please send your CV in English._** **The Role** Syscon Justice System is seeking a Senior Business Analyst to strengthen its Professional Services department. As a core member of the Professional Services group, the Senior Business Analyst is entrusted to successfully deliver on execute and complete key...

  • Senior Implementation Analyst

    Há 7 dias

    Rio de Janeiro, Brasil Hexagon Asset Lifecycle Intelligence Tempo inteiro

    **Responsibilities**: **Hexagon’s Asset Lifecycle Intelligence division** (Hexagon) is seeking a **Senior Implementation Analyst** within our ALI Americas group. This is an on-site position based in **Rio de Janeiro**. Are you ready for your next professional challenge? If so, please take a look at this great opportunity. - Participate in the...

  • Senior Implementation Analyst

    Há 6 dias

    Rio de Janeiro, Brasil Hexagon Asset Lifecycle Intelligence Tempo inteiro

    **Responsibilities**:**Hexagon’s Asset Lifecycle Intelligence division** (Hexagon) is seeking a**Senior Implementation Analyst** within our ALI Americas group. This is an on-site position based in**Rio de Janeiro**.Are you ready for your next professional challenge? If so, please take a look at this great opportunity.- Participate in the implementation or...

  • Senior Customer Advocate

    3 semanas atrás

    Rio de Janeiro, Brasil beBeeCustomer Tempo inteiro

    Job Overview: The role of Senior Customer Success Analyst entails providing exceptional, timely service to valued customers. This position combines technical expertise, analytical thinking, and customer-focused mindset to deliver high-quality solutions to complex support issues. Key Responsibilities: Deliver specialized technical solutions to escalated cases...

  • Senior Product Owner

    2 semanas atrás

    Rio de Janeiro, Brasil AgileEngine Tempo inteiro

    **What you will do**- Contribute to team efforts by accomplishing related results and actively participating in the implementation of approved changes;- Utilize analytics to support recommendations for changes, collaborating closely with senior management;- Create, organize, and maintain requirements documentation and user stories to guide development;- Act...

  • Senior Technical Sales

    4 semanas atrás

    Rio de Janeiro, Brasil Shape Digital Tempo inteiro

    Senior Technical Sales As a Senior Technical Sales, you will work closely with multidisciplinary teams to realize high-impact engagements with clients in asset-intensive industries such as Oil & Gas, Mining, Energy, and Pulp & Paper. Your role is essential in communicating the value of our AI and advanced analytics solutions, influencing our clients' digital...

  • Product Analyst

    3 semanas atrás

    Rio de Janeiro, Brasil Donorbox Tempo inteiro

    Join to apply for the Product Analyst role at Donorbox 1 day ago Be among the first 25 applicants Join to apply for the Product Analyst role at Donorbox About DonorboxDonorbox is a leading fundraising platform and donor management system for nonprofit organizations. Our mission is to accelerate positive impact worldwide by helping nonprofits become highly...

  • Technical Business Analyst

    Há 6 dias

    Rio de Janeiro, Brasil BairesDev Tempo inteiro

    At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.Technical Business Analyst at...

  • Talent Technical Assessment Analyst

    4 semanas atrás

    Rio de Janeiro, Brasil BairesDev Tempo inteiro

    Talent Technical Assessment Analyst - Remote Work | REF# Join to apply for the Talent Technical Assessment Analyst - Remote Work | REF# role at BairesDev . At BairesDev®, we’ve been leading the way in technology projects for over 15 years, delivering cutting‑edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our...