HR Generalist, LATAM

The Human Resources (HR) Generalist serves as a key member of the Regional HR Business Partner team and will work with managers, employees, and HR colleagues to execute people initiatives across our offices in Latin America and Canada. The primary function of this role is to act as day-to-day support to employees at the direction of the local HRBP and assist with projects and processes across a full range of HR functions and through the complete employee lifecycle. This role will also partner closely with the HR centers of excellence (COE's) and lead the day-to-day operational and transactional support for Latin America and Canada HR.

Major Responsibilities:

HR Generalist

• Support the local HRBP in responding to employee HR inquiries regarding company policies/procedures, recruitment, benefits, and wellness programs.
• Manage onboarding process including administering new hire documentation, communications, and other actions to enhance the new hires' onboarding experience, including facilitating new hire training.
• Coordinate the full-cycle exit process (regular and fixed-term employees).
• Assist in planning and scheduling of talent development initiatives.
• Provide support to the full life-cycle recruitment process. This includes creating job requisitions, posting jobs on career websites, sourcing and screening candidates, scheduling candidates, and administrative support during the offer phase.
• Assist with the development, management, and execution of early career programs, including yearly internship and trainee programs.
• Support the implementation of employee engagement related initiatives and programs.
• Manage a diverse set of company-wide HR projects and initiatives as assigned.

Operations & Administration

• Work closely with finance team, payroll providers and local HRBP on the administration/processing of monthly payroll for all territories.
• Liaise with HRIS team to ensure timely and accurate processing of all employee transactions (i.e., terminations, transfers, supervisor changes, and promotions, etc.) including completion of documentation.
• Leverage reporting platforms to perform regular data reviews to ensure data integrity.
• Support finance team with all vendor related tasks, including onboarding of vendors and ensuring payment processing.
• Create regular reports and presentations on HR metrics (e.g. turnover rates) and support Quarterly Talent Business Review.
• Provide support on other HR projects as necessary.

Benefits and Mobility

• Manage the administration of benefits programs for Latin America and Canada.
• Support the management of Latin America and Canada wellness programs by working closely with the global international benefits team; helping plan and implement classes and trainings.
• Manage all leave of absence and support employees with leave processes.
• Partner with mobility and immigration providers as well as employees in assisting with visa processing and administration. Will also be expected to provide support on maintaining records tied to such cases.

Required Skills/Knowledge

• Trilingual fluency in Portuguese, Spanish, and English, with the ability to conduct professional business communications in all three languages.
• Client-centric mindset with the ability to maintain the highest level of confidentiality and exercise good judgement.
• Proactive and takes initiative, business savvy and must possess the ability to learn the NBA business.
• High level of proficiency with MS Office suite (Word, Excel, PowerPoint).
• Strong project management skills, a bias for action and problem-solving.
• Excellent communication, organizational and analytical skills with exception attention to detail.
• Ability to prioritize and multi-task.
• Ability to work in dynamic, heavily matrixed organization.
• Working knowledge of HR systems and applicant tracking systems (e.g., SuccessFactors, Workday) preferred.
• Basketball knowledge and/or affinity, a plus.
• Must possess a strong sense of urgency and meet deadlines in a fast-paced environment.
• Strong work-ethic.
• Thorough knowledge of labor laws across Latin America and Canada.
• Excellent organizational skills, with an ability to prioritize important projects.

Experience Needed

A minimum of 4 years of related HR experience; preferably in multiple disciplines including Operations and HRIS.

Educational Background

Degree in human resources or a related field is preferred