Aps Specialist

2 semanas atrás

Sao Paulo, Brasil BNP Paribas Tempo inteiro
**The Specialist will be responsible for**:
Support to End-Users Applications in Staging Environments
Act in conjunction with Infrastructure and Service-Desk to
keep the Production environment safe and stable
Business relationship with internal stakeholders and Support Vendors relationship management
Collect, assess and design business requirements into IT specifications
Create, keep accurate and publish IT Key Performance
Indicators(KPI) such as: Total vs open Tickets, Projects Status, Number of Critical Bugs
Disaster Recovery TO and RPO
- Support and formalize governance controls and monitoring in adherence to the IT Governance policies and standards
Follow, review and improve local procedures
Support both Internal & External Audits and Committees
Deployment of solutions in staging and production environments
Create project dashboards
Follow-up local and/or overseas development (coding)
**Requirements**:
Higher Education
Advanced English
Knowledge in Cash Management Trade Finance, Supply Chain Finance and Corportate Credit Products
Hands on person with regards to technical topics (versed in SQL DB, windows/linux servers)
Experience in user support and incident management
Familiarity with SQL and Oracle databases, integration platforms, windows server, file exchange platforms
Previous experience in Production support
Ability to work in a team, collaborating with other employees
Strong analytical capacity to understand issues and propose viable solutions
“BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status."
**PRIMARY LOCATION**
**BR-SP-São Paulo**
**JOB TYPE**
**Convencional**
**JOB**
**INFORMATION TECHNOLOGY**
**SCHEDULE**
**Tempo Inteiro**
**REFERENCE**
**BRA **
**APPLY**
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- (REF: BRA )***
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