Sales Operations Manager
3 semanas atrás
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
We are looking for a Sales Operations Manager to support our Account Management teams to thrive at Amazon BR. This person will play a key role on developing sales programs, account managers, goals setting, productivity metrics, and organizational structure. The role will report directly into Head of Sales and will be part of strategic discussions throughout the year.
Key job responsibilities
- Lead BR 3P Sales programs development and strategy
- Own account managers training agenda and skills/on the job needs development
- Own productivity metrics for ISS BR
- Identify and implement opportunities of improvement on productivity
- Own HC control and organizational initiatives
- Run offshoring initiatives
- Benchmarking with other countries, among others responsibilities
Sao Paulo, SP, BRA
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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