Associate Territory Manager

Provide sales support to one or more regional sales teams in the areas of market development, procedural coverage, troubleshooting, education and training, customer service and follow-up.**What You'll Achieve**:- Provide case coverage in accordance with quarterly numerical goals for number of cases and cases per territory.*- Coordinate account in-services in accordance with monthly numerical goals.*- Assist with achievement of regional sales goals.*- Provide monthly updates of regional business activities and competitive business tactics.*Market Development- Work with Sales Director and team members to develop and implement a regional plan aimed at increasing market share and improving quality of service to customers.*- Establish a system of communication with Regional Sales Manager and Territory Managers to ensure proper execution of plan and achievement of quarterly objectives.*- Develop relationships with hospital personnel to expand contacts in other departments, identify key decision makers and facilitate future sales.- Meet with existing and potential customers to identify their clinical needs, goals and constraints related to patient care, and to demonstrate how Company products can help them achieve their goals.*Education and Training- Educate existing and potential customers on the merits and proper clinical use of Company products by giving presentations and demonstrations, using a slides, flow model, brochures and other platforms and formats.*- Keep customers abreast of the latest product, therapy, and technology developments, and current items of interest in the industry.- Assist in professional education activities sponsored by Penumbra, including PEER meetings, hospital stroke symposia, and others.*- Assist in training new employees, including Territory Managers and Clinical Specialists.*- Participate in the development of Continuing Education Programs.*- Comply with quality system regulations, standards and procedures*Customer Service- Serve as primary resource for clinical support in the areas of procedural case coverage, basic troubleshooting and follow-up for Company products.*- Report and track all product incidents at centers, following Company procedures and seeking input from appropriate personnel to resolve problems.*- Respond to customer needs and complaints by developing creative solutions, working in collaboration with senior management, sales and marketing.*- Prospect and develop relationships with prospective customers and/or users of Penumbra products, converting them to Penumbra customers.*- Secure and/or renew existing orders by coordinating product availability, delivery dates, and inventory levels.*- Maintain open communication lines with current and prospective customers on programs, promotions and pricing trends.- Increase account penetration with orders for new and existing products and services.*- Perform other work-related duties as assigned.- Indicates an essential function of the role**What You'll Bring**:- Bachelor’s degree in communications, neuroscience, biology or related discipline, plus additional training and certification in radiology, neuro-interventional technology, or related field. Three years experience in a hospital setting or in a medical device company, or an equivalent combination of education and experience.- Sales or marketing background desired- Strong clinical, technical and organizational skills- Ability to function in a busy, demanding and competitive environment- Outstanding verbal and written communication skills