Shopify Support Developer

1 dia atrás

Curitiba, Paraná, Brasil AgileEngine Tempo inteiro

Join to apply for the Shopify Support Developer (Junior) ID33280 role at AgileEngine .

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you're working with the best and are encouraged to learn and experiment every day, there's no better place - guaranteed :)

What You Will Do
  • Provide first-level Shopify technical support, troubleshoot critical issues, and escalate as needed;
  • Conduct incident analysis, postmortems, and document resolutions for continuous improvement;
  • Engage with Product Management and business partners on system capability, design, and solutions;
  • Work with Development to ensure technical requirements, best practices, performance, and security;
  • Support Project Management with effort estimates, planning, and removing technical roadblocks;
  • Develop key system components, identify reusable modules, and optimize delivery time;
  • Research platform capabilities and opportunities for the eCommerce roadmap;
  • Perform code analysis, develop patches, and implement new platform features;
  • Participate in code reviews, unit testing, and technical validation of updates.
Must Haves
  • 2+ years of Shopify development experience, with knowledge of Shopify Plus;
  • Proficiency in core JavaScript (or a popular variant) and front-end frameworks;
  • Solid understanding of the Systems Development Lifecycle (SDLC) and methodologies;
  • Willingness to work 12-hour shifts, including weekends and holidays, in a 24/7 support environment;
  • Experience troubleshooting site issues using various tools (commercial/open-source);
  • Strong problem-solving, analytical skills, and attention to detail;
  • Experience with page performance optimization and secure development practices;
  • Knowledge of front-end caching, CDNs, and request-response flow;
  • Familiarity with ticketing systems like Jira;
  • Strong verbal and written communication skills;
  • Ability to work independently and collaboratively in a team;
  • Patience, empathy, and a customer-first mindset;
  • Continuous learning mindset and adaptability to new technologies and procedures;
  • Upper-Intermediate English level.
Nice to Haves
  • Previous experience in customer service or technical support is a plus;
  • Salesforce Cloud experience.
Benefits
  • Professional growth through mentorship, TechTalks, and growth roadmaps;
  • Competitive USD-based compensation and budgets for education, fitness, and activities;
  • Exciting projects with modern solutions and top-tier clients, including Fortune 500 companies;
  • Flexible schedule options, including remote work and office presence.
Next Steps

After applying, expect an email within a few hours with further instructions and guidance through our process via LaunchPod.

#J-18808-Ljbffr

  • Expert Shopify Developer

    1 semana atrás

    Curitiba, Paraná, Brasil beBeeShopify Tempo inteiro US$90.000 - US$123.000

    Job Title: Shopify Support DeveloperWe are seeking a skilled and experienced Shopify developer to provide high-level technical support and drive continuous improvement.The ideal candidate will have a deep understanding of Shopify development, strong problem-solving skills, attention to detail, and excellent communication abilities.Key...

  • Shopify Technical Support Specialist

    Há 24 horas

    Curitiba, Paraná, Brasil beBeeTechnical Tempo inteiro R$90.000 - R$120.000

    Shopify Developer RoleJoin a team of skilled developers to work on Shopify-related projects.Job Description:This role involves working as a technical support specialist for Shopify development, providing first-level support and troubleshooting critical issues. You will also engage with Product Management and business partners on system capability, design,...

  • Senior Shopify Developer

    Há 3 horas

    Curitiba, Paraná, Brasil beBeeShopify Tempo inteiro US$80.000 - US$120.000

    We are seeking a senior Shopify developer to join our team.As a senior Shopify developer, you will work with our talented team of engineers to create innovative solutions for clients using Shopify Plus. Your primary focus will be on providing first-level Shopify technical support and troubleshooting critical issues.Key Responsibilities:Provide first-level...

  • Shopify Support Position

    Há 24 horas

    Curitiba, Paraná, Brasil beBeeDevelopment Tempo inteiro R$6.000 - R$12.000

    We're seeking a skilled Support Developer to join our team.About the RoleThe Support Developer will be responsible for providing first-level technical support, troubleshooting critical issues, and escalating as needed. They will also conduct incident analysis, postmortems, and document resolutions for continuous improvement. Additionally, they will engage...

  • Shopify Developer

    Há 3 dias

    Curitiba, Paraná, Brasil Fullstack Labs Tempo inteiro

    Shopify Developer - Remote - Latin AmericaJoin to apply for the Shopify Developer - Remote - Latin America role at FullStack LabsShopify Developer - Remote - Latin America3 days ago Be among the first 25 applicantsJoin to apply for the Shopify Developer - Remote - Latin America role at FullStack LabsGet AI-powered advice on this job and more exclusive...

  • Shopify Development Opportunity

    Há 24 horas

    Curitiba, Paraná, Brasil beBeeDeveloper Tempo inteiro US$90.000 - US$120.000

    Shopify Developer PositionWe are looking for a highly skilled Shopify developer to join our team. As a key member of our development team, you will be responsible for creating and implementing custom Shopify themes, developing complex Shopify applications, and providing exceptional customer support.Job Requirements:3+ years of professional experience in...

  • Shopify Developer

    1 semana atrás

    Curitiba, Paraná, Brasil FullStack Labs Tempo inteiro

    Shopify Developer - Remote - Latin America Join to apply for the Shopify Developer - Remote - Latin America role at FullStack Labs Shopify Developer - Remote - Latin America 3 days ago Be among the first 25 applicants Join to apply for the Shopify Developer - Remote - Latin America role at FullStack Labs Get AI-powered advice on this job and more...

  • Shopify Developer

    1 dia atrás

    Curitiba, Paraná, Brasil FullStack Labs Tempo inteiro

    Shopify Developer - Remote - Latin AmericaJoin to apply for the Shopify Developer - Remote - Latin America role at FullStack LabsShopify Developer - Remote - Latin America3 days ago Be among the first 25 applicantsJoin to apply for the Shopify Developer - Remote - Latin America role at FullStack LabsGet AI-powered advice on this job and more exclusive...

  • Shopify Support Developer

    1 dia atrás

    Curitiba, Paraná, Brasil AgileEngine Tempo inteiro

    Join to apply for the Shopify Support Developer (Junior) ID33280 role at AgileEngine.AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.If you like a challenging...

  • Shopify Support Developer

    1 dia atrás

    Curitiba, Paraná, Brasil AgileEngine Tempo inteiro

    Join to apply for the Shopify Support Developer (Middle/Senior) ID38554 role at AgileEngine4 days ago Be among the first 25 applicantsJoin to apply for the Shopify Support Developer (Middle/Senior) ID38554 role at AgileEngineAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+...