Shopify Support Developer

2 semanas atrás


Curitiba, Paraná, Brasil AgileEngine Tempo inteiro

Join to apply for the Shopify Support Developer (Middle/Senior) ID38554 role at AgileEngine

4 days ago Be among the first 25 applicants

Join to apply for the Shopify Support Developer (Middle/Senior) ID38554 role at AgileEngine

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you

WHAT YOU WILL DO
- Provide first-level Shopify technical support, troubleshoot critical issues, and escalate as needed;
- Conduct incident analysis, postmortems, and document resolutions for continuous improvement;
- Engage with Product Management and business partners on system capability, design, and solutions;
- Work with Development to ensure technical requirements, best practices, performance, and security;
- Support Project Management with effort estimates, planning, and removing technical roadblocks;
- Develop key system components, identify reusable modules, and optimize delivery time;
- Research platform capabilities and opportunities for the eCommerce roadmap;
- Perform code analysis, develop patches, and implement new platform features;
- Participate in code reviews, unit testing, and technical validation of updates.
MUST HAVES
- 5+ years of Shopify development experience , with knowledge of Shopify Plus;
- Solid understanding of the Systems Development Lifecycle (SDLC) and methodologies;
- Flexibility to occasionally work 12-hour shifts as part of a rotating schedule, including some weekends and holidays, within a 24/7 support environment;
- Experience troubleshooting site issues using various tools (commercial/open-source);
- Strong problem-solving, analytical skills, and attention to detail;
- Experience with page performance optimization and secure development practices;
- Knowledge of front-end caching, CDNs, and request-response flow;
- Familiarity with ticketing systems like Jira;
- Strong verbal and written communication skills;
- Ability to work independently and collaboratively in a team;
- Patience, empathy, and a customer-first mindset;
- Continuous learning mindset and adaptability to new technologies and procedures;
- Upper-Intermediate English level.
NICE TO HAVES
- Previous experience in customer service or technical support is a plus;
- Salesforce Cloud experience;
- Proficiency in core JavaScript (or a popular variant) and front-end frameworks
THE BENEFITS OF JOINING US
- Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
- A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
- Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Your application doesn't end here To unlock the next steps, check your email and complete your registration on our Applicant Site . The incomplete registration results in the termination of your process.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at AgileEngine by 2x

Machine Learning Ops Engineer - Work from home Junior Software Development Engineer in Test / R+D - Remote Work | REF# Senior Software Engineer l Vaga Afirmativa para Mulheres Community Engineer (multiple roles and seniority levels) Software Engineering Specialist - Human Data Senior Data Engineer, Business Analytics - Brazil Software Engineer III, Full Stack, Web App (Remote)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Curitiba, Paraná, Brasil beBeeDevelopment Tempo inteiro US$85.000 - US$110.000

    Job TitleShopify Support Developer (Junior) Join our team as a Shopify Support Developer (Junior) and be part of a dynamic support environment. You will work with the best, learning new skills every day. AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-ranked dev shop according to Clutch. We create award-winning custom...

  • Shopify Support Developer

    3 semanas atrás


    Curitiba, Paraná, Brasil AgileEngine Tempo inteiro

    Join to apply for the Shopify Support Developer (Junior) ID33280 role at AgileEngine . AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. If you like a challenging...

  • Shopify Support Developer

    3 semanas atrás


    Curitiba, Paraná, Brasil AgileEngine Tempo inteiro

    Join to apply for the Shopify Support Developer (Junior) ID33280 role at AgileEngine.AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.If you like a challenging...

  • Shopify Developer

    4 semanas atrás


    Curitiba, Paraná, Brasil FullStack Labs Tempo inteiro

    Shopify Developer - Remote - Latin America Join to apply for the Shopify Developer - Remote - Latin America role at FullStack Labs Shopify Developer - Remote - Latin America 3 days ago Be among the first 25 applicants Join to apply for the Shopify Developer - Remote - Latin America role at FullStack Labs Get AI-powered advice on this job and more...

  • Shopify Developer

    3 semanas atrás


    Curitiba, Paraná, Brasil FullStack Labs Tempo inteiro

    Shopify Developer - Remote - Latin AmericaJoin to apply for the Shopify Developer - Remote - Latin America role at FullStack LabsShopify Developer - Remote - Latin America3 days ago Be among the first 25 applicantsJoin to apply for the Shopify Developer - Remote - Latin America role at FullStack LabsGet AI-powered advice on this job and more exclusive...

  • Shopify Support Developer

    2 semanas atrás


    Curitiba, Paraná, Brasil AgileEngine Tempo inteiro

    Join to apply for the Shopify Support Developer (Middle/Senior) ID38554 role at AgileEngine4 days ago Be among the first 25 applicantsJoin to apply for the Shopify Support Developer (Middle/Senior) ID38554 role at AgileEngineAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+...

  • Shopify Developer

    4 semanas atrás


    Curitiba, Paraná, Brasil AgileEngine Tempo inteiro

    Join to apply for the Shopify Developer (Senior) ID38554 role at AgileEngine 2 weeks ago Be among the first 25 applicants Join to apply for the Shopify Developer (Senior) ID38554 role at AgileEngine Get AI-powered advice on this job and more exclusive features. AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands...

  • Shopify Developer

    2 semanas atrás


    Curitiba, Paraná, Brasil AgileEngine Tempo inteiro

    Join to apply for the Shopify Developer (Senior) ID38554 role at AgileEngineAgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to...

  • Shopify Developer

    3 semanas atrás


    Curitiba, Paraná, Brasil AgileEngine Tempo inteiro

    Join to apply for the Shopify Developer (Senior) ID38554 role at AgileEngine AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best...

  • Senior Ecommerce Developer

    2 semanas atrás


    Curitiba, Paraná, Brasil beBeeShopify Tempo inteiro US$90.000 - US$120.000

    Job DescriptionAs a seasoned Shopify developer, you will be responsible for providing top-notch technical support and troubleshooting complex issues. You will work closely with the development team to ensure seamless integration of new features and resolve technical roadblocks.Required Skills and QualificationsShopify Development Experience: 4+ years of...