Manager, People Business Partner

Join to apply for the Manager, People Business Partner role at Mastercard Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, People Business Partner This person will act as a single point of contact for the employees and managers in the business unit. Proactively support the delivery of HR processes on the client’s side and manage complex and difficult HR projects cross-functionally. Role In This Role You Will Build a strong business relationship with the internal client. Actively identify gaps, propose and implement changes necessary to cover risks. Facilitate the management team to bring best solutions for employees. Act as the performance improvement driver and provoke positive changes in the people management. Design and maintain organizational charts, workforce planning, and succession plans. Provide HR policy guidance and interpretation to both employees and management. Analyze trends and metrics in partnership with the HR group to develop solutions, programs, and policies. Manage and resolve complex employee relations issues, conducting effective, thorough, and objective investigations when necessary. Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Oversee recruitment efforts for all personnel, including writing and placing job ads, working with recruitment agencies, and conducting interviews for managerial and key positions. Conduct regular meetings with respective business units. Consult with line management, providing HR guidance when appropriate. Ensure legal compliance throughout human resource management. All About You Proven working experience as HR manager or other HR executive. People oriented and results driven. Demonstrable experience with HR metrics. Knowledge of HR systems and databases. Ability to architect strategy along with leadership skills. Excellent active listening, negotiation, and presentation skills. Competence to build and effectively manage interpersonal relationships at all levels of the company. In-depth knowledge of labor law and HR best practices. Degree in Human Resources or related field. Strong business acumen. Excellent communication skills, both verbal and written. Strategic thinking and leadership skills. Strong problem-solving and analytical skills. Ability to lead and develop HR department staff members. Proven ability to manage multiple priorities in a dynamic environment. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. Seniority level Mid-Senior level Employment type Full-time Job function Human Resources Industries: Financial Services, IT Services and IT Consulting, and Technology, Information and Internet Referrals increase your chances of interviewing at Mastercard by 2x Other roles Human Resources Business Partner Manager Customer Engineering Manager, Google Cloud (English, Portuguese) Strategic Operations Manager (PIX) - Brazil Finance & Accounting Manager – Brazil Entity Technical Solutions Director - Spark/ML/AI Engineering Manager, Back End (Bangkok based, relocation provided) Director Product Manager, Regional Virtual Card Lead – SME FP&A (Finance Planning & Analysis) Manager Sales Engineering Delivery Manager (Middle) ID40979 Sales Engineering Delivery Manager (Middle) ID40979 Python and Kubernetes Software Engineer - Data, Workflows, AI/ML & Analytics We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr