Project Manager
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fusionSpan is a dynamic hybrid and remote work environment, that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.
As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.
Location: Remote from Latin American Countries. This position is 100% remote. You will be required to work from 9:00 am to 5:30 pm EST.
Responsibilities
- Lead medium and large-scale IT projects, leveraging the Salesforce platform to deliver innovative solutions to clients.
- Collaborate with Consultants, Engineers, and Designers to define scope and estimate project budget, ensuring all requirements are thoroughly documented and approved by the client.
- Plan projects from initiation to launch, utilize agile methodologies, and lead scrum rituals including stand‑ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement.
- Manage and motivate cross‑functional teams and collaborate closely with resource management to ensure the project has the team members required to achieve success.
- Control, monitor, and report on project scope, budget, and schedule, and ensure the system adheres to quality requirements.
- Communicate project status proactively with internal and external stakeholders and ensure all project risks are mitigated and blockers are resolved promptly.
- Serve as the primary point of contact between clients and fusionSpan project teams, managing stakeholder expectations proactively.
- Maintain high levels of client satisfaction by delivering seamless project experiences.
- Utilize and keep project management platforms up to date such as Salesforce, Jira, Confluence, Google Drive, and Asana to maintain the project knowledge base.
- Navigate challenging conversations with clients regarding scope, budget, and schedule adjustments.
Required Qualifications
- Understanding of agile methodologies, scrum, waterfall, and software development processes.
- Minimum 2 years of project management experience, with a proven track record of leading cross‑functional teams on successful technical projects in a consulting environment.
- Experience managing project risks and controlling scope, budget, and schedule.
- Detail‑oriented and highly organized.
Preferred Qualifications
- Salesforce or any enterprise CRM knowledge.
- Experience working in entrepreneurial and startup environments, demonstrating adaptability and resourcefulness in challenging situations.
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