Customer Success Manager
Há 3 dias
TITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams. Responsibilities Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption. Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value. Build strong relationships with key stakeholders to drive engagement and long‑term success. Identify upsell and expansion opportunities by aligning product capabilities with customer needs. Analyze customer usage data to proactively address risks and drive retention strategies. Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention. Requirements 2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must). Excellent verbal and written communication skills with strong customer‑facing abilities, including a willingness to meet clients onsite and lead business discussions. Experience in identifying upsell / cross‑sell opportunities and working closely with Sales. Hands‑on experience with onboarding and implementation processes of Salesforce or other CRMs - a must. A can‑do approach with strong problem‑solving skills and the ability to work under pressure. Fluent in English; additional languages are a plus. Ability to work remotely across EST / PST time zones. Bachelor's degree in Computer Science, Industrial Engineering, Business or equivalent experience. Why Join TITAN? Work with a dynamic and innovative team in a fast‑growing SaaS startup Collaborate with industry‑leading clients and gain exposure to cutting‑edge technologies Enjoy the flexibility of remote work and a healthy work‑life balance Competitive compensation package and opportunities for professional growth and development #J-18808-Ljbffr
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Account Manager/customer Success
3 semanas atrás
Vila Velha, Brasil SkillHub Group Tempo inteiroA SkillHub está em busca de um(a) profissional para atuar como Account Manager/Customer Success Híbrido, com foco em retenção, expansão da base de clientes e excelência no relacionamento.**Principais responsabilidades**:Acompanhar a jornada do cliente após o onboardingGarantir a entrega de valor contínuaOrganizar a comunicação e sinalizar riscos de...
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Customer Success Manager
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Vila Velha, Brasil Sauce Tempo inteiroSauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving...
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Customer Success Manager
4 semanas atrás
Vila Velha, Brasil Sauce Tempo inteiroSauce is a premier restaurant technology platform that helps businesses grow with our Commission-Free Delivery & Pickup structure and proprietary delivery optimization technology. We are serving a 105 billion dollar US local restaurant business. Headquartered in NYC and Tel-Aviv, Sauce wants restaurants to fulfill their highest potential, this means giving...
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Customer Success Team Manager | B2C
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Vila Velha, Brasil Doctoralia Brasil Tempo inteiroCompany Description Do you want to work on the largest healthcare platform in the WORLD? We are Doctoralia, a Docplanner Group company present in 13 countries, serving more than 55 million patients and processing over 15 million appointments per month. We currently have more than 2 million healthcare professionals in our database, totaling approximately 10...
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Sr. Technical Customer Success Analyst
Há 5 dias
Vila Velha, Brasil CAI Software, LLC Tempo inteiroTitle: Sr. Customer Support Analyst Business Unit: Graphic Communications Location: Brazil, Remote Graphic Communications( a CAI Division) Graphic Communications ’s integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With several offices worldwide, and over...
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Customer Success Manager
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Vila Velha, Brasil Magentrix Partner Management Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We’re hiring a...
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Customer Success
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Vila Velha, Brasil DIGITAL DAYS LTDA Tempo inteiroA pessoas será responsável por apoiar nossos clientes a alcançarem o sucesso em suas estratégias de marketing digital.Se você é apaixonado por entender as necessidades dos clientes, tem um olhar atendo para oportunidades de melhoria e sabe construir relacionamentos sólidos, queremos conhecer você!!**Requisitos**:Experiência prévia com Customer...
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Estagiário(a) de Customer Success
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Vila Velha, Espírito Santo, Brasil MD Sistemas Tempo inteiroSomos o Grupo WeDo, um grupo de empresas de tecnologia com 40 anos de experiência, que atua com soluções para gestão e atende clientes em todo o Brasil. Valorizamos pessoas, inovação e um atendimento próximo e humano.Buscamos uma pessoa estagiária para apoiar nosso time de Customer Success (Sucesso do Cliente), atuando no relacionamento com clientes...
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Head of Customer Success
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Vila Velha, Espírito Santo, Brasil Zion Educação Tempo inteiroProcuramos um Customer Success para transformar a experiência dos nossos alunos.A Zion nasceu para elevar o nível do Direito no Brasil — especialmente no universo do planejamento sucessório, patrimonial, societário e na reforma tributária. E agora, com nossa comunidade crescendo, estamos buscando alguém que seja apaixonado por pessoas, processos e...
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Sr. Technical Customer Success Analyst
Há 5 dias
Vila Velha, Brasil Cai Software, Llc Tempo inteiroTitle: Sr.Customer Support AnalystBusiness Unit: Graphic CommunicationsLocation: Brazil, RemoteGraphic Communications( a CAI Division)Graphic Communications 's integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies.With several offices worldwide, and over...
