Customer Success Manager
2 semanas atrás
TITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem. Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required. We are looking to hire Customer Success Managers to join our growing Customer Success team in North America. As a Customer Success Manager, you'll manage client onboarding, expansions, and renewals while leveraging technical expertise with a strategic business mindset to build strong customer relationships and identify growth opportunities. Join our innovative CS team to drive success and collaborate with Sales, Product, Solutions, and Support teams. Responsibilities Serve as the primary point of contact for assigned customers, ensuring seamless onboarding, training, and adoption. Lead discovery meetings with key users and stakeholders from customers and partners to position Titan as a core system and focus on maximizing its value. Build strong relationships with key stakeholders to drive engagement and long‑term success. Identify upsell and expansion opportunities by aligning product capabilities with customer needs. Analyze customer usage data to proactively address risks and drive retention strategies. Conduct regular business reviews and proactively address issues to drive customer satisfaction and retention. Requirements 2-4 years of proven experience as a Customer Success Manager or Technical Account Manager in a SaaS company (must). Excellent verbal and written communication skills with strong customer‑facing abilities, including a willingness to meet clients onsite and lead business discussions. Experience in identifying upsell / cross‑sell opportunities and working closely with Sales. Hands‑on experience with onboarding and implementation processes of Salesforce or other CRMs - a must. A can‑do approach with strong problem‑solving skills and the ability to work under pressure. Fluent in English; additional languages are a plus. Ability to work remotely across EST / PST time zones. Bachelor's degree in Computer Science, Industrial Engineering, Business or equivalent experience. Why Join TITAN? Work with a dynamic and innovative team in a fast‑growing SaaS startup Collaborate with industry‑leading clients and gain exposure to cutting‑edge technologies Enjoy the flexibility of remote work and a healthy work‑life balance Competitive compensation package and opportunities for professional growth and development #J-18808-Ljbffr
-
Customer Success Manager
2 semanas atrás
Vila Velha, Brasil Titan Tempo inteiroTITAN is a no-code, web-based, fast paced growing startup within the Salesforce ecosystem.Our platform allows for seamless form creation, data collection, and workflow automation, all with no coding required.We are looking to hire Customer Success Managers to join our growing Customer Success team in North America.As a Customer Success Manager, you'll manage...
-
Customer Success Manager
4 semanas atrás
Vila Velha, Brasil Marketing Ninjas Tempo inteiroAbout UsMarketing Ninjas is a cutting-edge marketing agency specializing in helping restoration companies gain more referral partners and secure exclusive leads. As a faith-driven and ninja-themed company, we operate with the highest standards, integrity, and a commitment to excellence. Our mission is to empower our clients with the tools and strategies they...
-
Customer Success Director
Há 3 dias
Vila Velha, Espírito Santo, Brasil MediBloc USA Tempo inteiroCompany DescriptionWe suggest you enter details here.Role DescriptionThis is an on-site, full-time role for a Customer Success Director, located in Vila Velha, ES. The Customer Success Director will oversee customer relationships, ensuring clients achieve their desired outcomes with MediBloc solutions. Responsibilities include managing customer success...
-
Customer Success
2 semanas atrás
Vila Velha, Brasil Uticket Tempo inteiroSomos a Uticket, uma startup de tecnologia especializada em venda de ingressos para eventos, com presença em todo o território nacional.Estamos presentes em mais decidades e superamos a marca de 50 mil eventos produzidos — resultados que refletem o ritmo acelerado e o impacto do nosso crescimento.Nos últimos 12 meses, crescemos 10x em volume de eventos...
-
Customer Success
2 semanas atrás
Vila Velha, Brasil Uticket Tempo inteiroSomos a Uticket, uma startup de tecnologia especializada em venda de ingressos para eventos, com presença em todo o território nacional. Estamos presentes em mais de cidades e superamos a marca de 50 mil eventos produzidos — resultados que refletem o ritmo acelerado e o impacto do nosso crescimento. Nos últimos 12 meses, crescemos 10x em volume de...
-
Customer Success Pleno
Há 3 dias
Vila Velha, Brasil Zion Educação Tempo inteiroProcuramos um Customer Success para transformar a experiência dos nossos alunos.A Zion nasceu para elevar o nível do Direito no Brasil — especialmente no universo do planejamento sucessório, patrimonial, societário e na reforma tributária.E agora, com nossa comunidade crescendo, estamos buscando alguém que seja apaixonado por pessoas, processos e...
-
Customer Success Pleno
1 semana atrás
Vila Velha, Brasil Zion Educação Tempo inteiroProcuramos um Customer Success para transformar a experiência dos nossos alunos.A Zion nasceu para elevar o nível do Direito no Brasil — especialmente no universo do planejamento sucessório, patrimonial, societário e na reforma tributária. E agora, com nossa comunidade crescendo, estamos buscando alguém que seja apaixonado por pessoas, processos e...
-
Customer Success Pleno
Há 5 dias
Vila Velha, Brasil Zion Educação Tempo inteiroProcuramos um Customer Success para transformar a experiência dos nossos alunos. A Zion nasceu para elevar o nível do Direito no Brasil — especialmente no universo do planejamento sucessório, patrimonial, societário e na reforma tributária. E agora, com nossa comunidade crescendo, estamos buscando alguém que seja apaixonado por pessoas, processos e...
-
Customer Success Team Manager | B2C
Há 2 dias
Vila Velha, Brasil Doctoralia Brasil Tempo inteiroCompany DescriptionDo you want to work on the largest healthcare platform in the WORLD?We are Doctoralia, a Docplanner Group company present in 13 countries, serving more than 55 million patients and processing over 15 million appointments per month.We currently have more than 2 million healthcare professionals in our database, totaling approximately 10...
-
Customer Success Team Manager | B2C
Há 4 dias
Vila Velha, Brasil Doctoralia Brasil Tempo inteiroCompany Description Do you want to work on the largest healthcare platform in the WORLD? We are Doctoralia, a Docplanner Group company present in 13 countries, serving more than 55 million patients and processing over 15 million appointments per month. We currently have more than 2 million healthcare professionals in our database, totaling approximately 10...
