Business Systems Analyst

3 semanas atrás

Itajaí, Brasil Solugenix Tempo inteiro

Overview

Solugenix is assisting a client, a prestigious bio & life science company, in their search for Business Systems Analyst (RPA Automation) . This is a full-time opportunity based out of LATAM Region (Remote).
Job ID

Key Qualifications
  • Bachelor's or associate degree in information technology, Communications, or equivalent combination of education and experience required.
  • Business Systems Analyst with 8+ years of experience in IT, with at least 5 years of experience working as a BSA.
  • Excellent written and verbal communication skills.
  • Ability to communicate effectively with business and technology partners.
  • Good knowledge of large enterprise applications/platforms.
  • Strong hands-on experience with Microsoft Office tools (Excel, Word, Visio, PowerPoint, etc).
  • Hands-on experience with JIRA.
  • Experience working with Agile development methodologies (such as Sprint and Scrum).
  • Experience working in product teams and possesses a service delivery mindset.
  • Self-motivated individual with demonstrated ability to learn new concepts and technologies and work collaboratively in teams (internal and external).
  • Demonstrated ability in leadership, collaboration, and project management.
  • Prior on-site (USA) experience in a client-facing role is a plus.
  • Prior experience with any RPA tools will be a huge plus.
  • Scrum certification or PMP certification will be an add-on.
  • Must be fluent in English (written and verbal).
Key Responsibilities
  • Collaborate with business stakeholders to identify automation opportunities and define detailed requirements.
  • Create and maintain process design documents (PDDs), solution design documents (SDDs), and other BA artifacts. Perform process assessments and feasibility studies for automation.
  • Lead and facilitate daily stand-ups, scrum calls, and other project communication forums.
  • Act as a liaison between business teams and the RPA development team, communicate progress, risks, and issues clearly to stakeholders. Manage change requests and ensure stakeholder buy-in throughout the project lifecycle.
  • Define and execute test strategies for QA, UAT, and regression testing phases. Coordinate with business users during UAT and ensure defects are tracked and resolved
  • Work closely with the development team to clarify requirements and support project delivery needs.
  • Identify opportunities to optimize processes and propose enhancements for existing automations. Provide post go-live support and lead hyper care activities.
  • Oversee resource planning to ensure balanced workload distribution across developers.
About Solugenix

Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge.

Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today\'s fast-evolving digital world.

Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Information Services
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