Senior Program Manager

Build your future with Sovos. If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape. At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities. Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we The Work You'll Do Tax Compliance is Sovos' most mission-critical domain, directly influencing ARR, retention, and regulatory credibility. Working day-to-day with Product and Engineering leadership, you will keep a constant pulse on planning, execution, and risks. You will also help prepare leadership for C-level updates, act as a guide to help teams avoid common SDLC pitfalls, and partner with the GTM Program Manager to ensure successful launches. Lead the quarterly planning process for Tax Compliance programs, facilitating planning sessions across Product, Engineering, GTM, and Customer Success to align on dependencies, sequencing, and commitments Work day-to-day with Product and Engineering leadership to maintain alignment, anticipate issues, and adapt plans in real time while monitoring execution against commitments Synthesize program status into executive-ready updates with focus on ARR, NPS, margin, and risk exposure for C-level readiness and communication Help teams avoid common software development lifecycle (SDLC) pitfalls and guide them through difficult trade-offs, ensuring alignment to Sovos' strategic priorities Partner with the GTM Program Manager to ensure product launches are planned and executed successfully with proper cross-functional engagement Coordinate across multi-country engineering and product teams to ensure global delivery while adjusting plans for regional requirements, compliance deadlines, and customer impacts What We Need From You Bachelor's degree or equivalent experience in business, technical, or project management field 5+ years program management experience in complex SaaS environments Proven track record leading quarterly planning / PI planning cycles for global product teams Experience coordinating across multi-region teams with compliance and regulatory obligations Strong grasp of SaaS challenges in compliance-heavy industries Expertise with SAFe or equivalent scaled frameworks Scrum certification (CSM, PSM, or equivalent) strongly preferred Excellent facilitation and communication skills across product, engineering, GTM, and executive stakeholders Proficiency with Jira, Jira Product Discovery, and program portfolio tools Product Management or Scrum Master experience a strong plus What Does Sovos Offer You? The tools to enhance your life - because we want you to enjoy your life outside of work and inside Flexible Time-Off Comprehensive Health, Dental and Vision benefits 401(k) with employee sponsored match Bi-Weekly Meeting Free Days Mentoring Programs Globally recognized Training and Development programs Tuition Reimbursement, Time off to Volunteer, Charitable Giving Match, and more Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. #J-18808-Ljbffr