Program Manager, Latam 3P

Join to apply for the Program Manager, Latam 3P role at Amazon Join to apply for the Program Manager, Latam 3P role at Amazon Get AI-powered advice on this job and more exclusive features. DescriptionAt Amazon, we're working to be the most Customer-centric company on earth, so we are constantly looking for ways to improve delivery experience. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through multiple fulfillment channels. DescriptionAt Amazon, we're working to be the most Customer-centric company on earth, so we are constantly looking for ways to improve delivery experience. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through multiple fulfillment channels.A successful candidate must be passionate about understanding customer pain points, has an unending desire to uncover root causes of any defect, works independently, is comfortable with ambiguity, and able to influence internal/external partners at all levels of the organization. This role will particularly suit someone with strong skills in program management, analytics, queries, communication both written and verbal, relationship building and Customer Obsession.Key job responsibilitiesDeveloping, implementing, and managing KPI reporting for a portfolio of programs, providing visibility of milestones and performance across all programs and using this data to drive/influence business decisions. Securing resources, scope efforts, set priorities and milestones and drive delivery of main projects Influencing processes design and development Benchmarking globally to share best practices and improve outcomes for Amazon customers Basic QualificationsBachelor's degree Experience using data and metrics to determine and drive improvements 5+ years of program or project management experience 5+ years of working cross functionally with tech and non-tech teams experience Excel at an advanced level and SQL Preferred QualificationsExperience implementing repeatable processes and driving automation or standardization Experience in complex problem solving, and working in a tight schedule environment Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Servicos de Varejo do Brasil Ltda.Job ID: A Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Project Management, Management, and Product Management Industries Software Development Referrals increase your chances of interviewing at Amazon by 2x E-Commerce - Program Manager - Reclame Aqui E-Commerce - Partner Operations Program Manager Senior Startup Project Manager, Emerging Countries Business Development and Program Manager, Telco Business Team Strategic Program Manager, Sales Enablement Program Manager, Integration and Partnerships Program Manager, Integration and Partnerships E-Commerce - External Affairs Program Manager E-Commerce - Seller Governance Program Manager E-Commerce - Quality Assurance Program Manager LatAm EF Program Manager, Program Manager Technical Program Management Lead, User Protection Senior Project & Service Delivery Manager Senior Technical Program Manager-R- Senior Program Manager, ASIN Journey, Retail Operations & Initiatives We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr