Technical Expert
Há 2 dias
Technical Expert - Telco Cloud B&R Support Join Orange Business as a Technical Expert supporting Telco Cloud business and telco cloud platform services, providing second level technical support to customers. About the Role Provide next-level technical support to global customer service centers, resolution of low to medium complex SDX, SD‑WAN, OPC & OFC issues, and contribute to targeted customer satisfaction and network performance business objectives. Deliver high quality second level technical support on SDX, OPC, OFC and Telco Cloud platforms. Identify platform & service capacity issues and coordinate with planning teams for timely upgrades. Implement high impact and complex changes on service platform while following change management procedures. Contribute to major network incident reports and problems. Co‑coach new Teleco Cloud Support Engineers on a specific technical domain. Achieve Telco Cloud Build & Run KPI targets. Qualifications Excellent knowledge of communication standards and OSI/commercial protocols. Proficient in Linux, SD‑WAN, SDN, VMware, BluePlanet, Kubernetes, Rancher, Ansible, Python. Hands‑on troubleshooting on SDN/NFV, OpenStack/Openshift/KVM, Cloud Infrastructure, Container support, Juniper Contrail, Ciena BluePlanet. Strong analytical and troubleshooting skills with experience in MPLS, IP, IS‑IS, BGP. Minimum 2+ years hands‑on experience in at least two of the listed technologies. Hardware Experience Dell Switch & Servers CISCO Routers Juniper MX Routers & QFX Switches Benefits Global opportunities in multi‑national teams. Flexible working hours and hybrid work model. Professional development and training programs. Career growth and internal mobility opportunities. Health, wellbeing and diversity & inclusion initiatives. Employee referral program and reward programs. Seniority level Mid‑Senior level Employment type Full‑time Job function Information Technology EEO statement Notwithstanding any applicable law, Orange Business is an equal opportunity employer and encourages the broadest range of perspectives and experiences. Orange Group is a disabled‑friendly company and equal opportunity employer: we invite you to share any specific needs regarding accommodations. #J-18808-Ljbffr
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Technical Expert
Há 3 horas
Nova Petrópolis, Brasil Orange Business Tempo inteiroAbout UsJoin us at Orange BusinessWe are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers...
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Technical Expert
Há 4 dias
Nova Petrópolis, Brasil Orange Business Tempo inteiro R$60.000 - R$120.000 por anoAbout UsJoin us at Orange BusinessWe are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers...
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Technical Implementation Owner
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SOC Analyst
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Nova Petrópolis, Brasil Orange Business Tempo inteiro2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Us Join us at Orange Business! We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will...
