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Human Resources Specialist

4 semanas atrás

Piracicaba, São Paulo, Brasil Caterpillar Tempo inteiro
**Career Area**:
Human Resources
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**IT IS YOUR TIME**
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Important**:
- **Don't forget to include a resumé in English in your profile in Workday**:
**Job Summary**:
Provides customer support, resolving customer requests and consultation on enquiries related to HR administrative processes and procedures. This position contributes to operational excellence in HR by providing an excellent service experience when executing employee-facing processes, supporting all divisions in CBL Piracicaba, Belo Horizonte and São Paulo District.
**What you will do**:
- Identify, assess, and implement Lean and automation strategies to enhance the Service Anniversary process. Serve as the primary point of contact for the global vendor and all key internal stakeholders, including Business Resources, Indirect Procurement, and Total Rewards.
- Revisit the local termination process to ensure it is smooth and efficient in terms of procedures, systems, and leadership execution.
- Manage fixed-term contracts, providing leadership with visibility to leverage these contracts effectively for business needs.
- Support the automation of all Business Unit HR processes related to the employee life cycle, including hiring, onboarding, job changes, HR budgeting, Hourly Gain Sharing, and benefits administration (cafeteria, employee transportation, Christmas basket).
- Develops expertise across HR operational process areas and supports the identification, assessment, and implementation of continuous improvement opportunities.
**What you have - Skills**:
- **Business Process Improvement**:Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.
- ** Information Capture**: Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
- ** Service Excellence**:Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
- ** Decision Making and Critical Thinking**: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
**Basic Qualifications**:
- Bachelor's degree.
- Pre-advanced English
- Capability of develop and implement Office 365 tools, such as Power BI, Power Apps, Power Automate, Power Query, etc.
- Knowledge of Lean and 6Sigma methodologies.
- Advanced English.
- Data analytics, Automation and Programing languages (SQL, Python, etc) would be a plus.
**Some of the offered benefits**:
- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transportation
- Life and personal insurance
- Extended maternity and paternity leave
- Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
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**Posting Dates**:
May 15, 2025 - May 22, 2025
Caterpillar is an Equal Opportunity Employer (EEO).
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