Director Product Management

Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Job Title
Director Product Management
Director Product Management, Insight & Analytics, LAC Data & Services
Overview:
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.
Within the Data & Services organization, the Insights and Analytics Product organization is focused on creating, evolving, and delivering superior products for our clients on the area of Analytics, Insights and Test & Learn. This team is accountable for ensuring we are growing our business in the region through thoughtful product road mapping within the region, influencing global product managers to ensure the solutions in region are effective and partnering with our sales and Client Services teams to bring value added solutions to market.
Role overview:
This role is part of the Insights and Analytics Regional Product Management team within our Latin America and Caribbean Countries / Region (LAC). This includes:
- Driving P&L for Insights, Analytics and Test and Learn products in LAC in close coordination with Regional Product Management VP and D&S business leads in the region.
- Driving forward the product innovation agenda and product road map
- Ensuring successful sales of the product through Mastercard's sales teams
- Ensuring flawless delivery of the product and maintaining the highest standards of quality in our customer relationships
- Are you comfortable with rigorous and advanced analytics?
- Do you have a background in building and managing products and developing intellectual capital?
- Do you have experience successfully leading teams and developing talent?
- Are you motivated by working in a flat hierarchy and making broad contributions?
- Are you interested in solving problems through technology and software?
Role:
- Interface with Mastercard leadership across the organization to represent/promote Insights & Analytics products across LAC region building relationship with key regional stakeholders
- Provide expert sales support and ensure close partnership with the Sales team so they are fully equipped to sell the products, providing sales enablement materials/trainings and support when needed
- Ensure our solutions remain market leading/competitive
- Support regional products go to market and execute regional stakeholders´ review and assessment (including pricing committee discussions, partnerships support, Legal reviews)
- Execute needed product localization (like identify translations needs and coordinate vendor, identify local contents needs and review quality, identify content prioritization for the region) and assure product regional product quality and relevance for clients
- Support product new launch in the region: prepare the product for the launch with regional competitive analysis and researches, support product awareness, identify users target and support technical onboarding
All About You:
- English proficiency required
- Spanish and/or Portuguese proficiency required
- Experience with product management and/or analytics products
- Experience in managing analytical assignments, results driven and strong business sense
- Strong project management skills
- Desire to roll up sleeves and make direct contributions
- Strong collaboration and ability to partner effectively with virtual, fast-paced teams
- Strong communicator
- Demonstrated ability to build relationships with senior executives
- Knowledge of the financial services industry, ideally including both retail banking and payments
- Bachelor's degree required, MBA or advanced degree preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for informati

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