Sr. Program Manager, Amazon Payment Products Brazil

2 semanas atrás

São Paulo, Brasil Amazon Tempo inteiro

Join to apply for the Sr. Program Manager, Amazon Payment Products Brazil role at Amazon

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Overview

Amazon is known across the globe as the most trusted company on the Internet. We are committed to delivering an exceptional customer experience. Amazon Payment Products BR has the mission to launch and manage payments products that will drive affinity and affordability to our customers.

This role is responsible for managing Payments Acceptance and Experience initiatives, to drive increase in payments performance while looking after the cost of payments working alongside internal and external stakeholders. This role is required to serve as a hands-on analyst, resolving escalations and managing Payments' partners and internal clients. It is critical that the candidate is able to successfully communicate internally across teams and externally with partners, both written and verbally.

The ideal candidate is a motivated self-starter that can work independently in a fast paced, ambiguous environment with limited supervision. The candidate must be a fast learner, who can quickly absorb the nuances of Amazon's varied payment offerings as well as the behavior of Amazon's internal systems. The candidate needs to be analytical in their decision making, with the demonstrated ability to drive issues to completion and have a passion for supplying their clients with data.

Responsibilities
  • Manage Payments Acceptance and Experience initiatives to improve payments performance and cost management.
  • Serve as a hands-on analyst, resolving escalations and coordinating with Payments' partners and internal clients.
  • Communicate effectively with internal teams and external partners, in written and verbal forms.
Qualifications Basic Qualifications
  • Solid program or project management experience
  • Advanced to fluent in English
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
Preferred Qualifications
  • Driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Company

Company - Amazon Servicos de Varejo do Brasil Ltda.

Job ID: A

Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Project Management, Management, and Product Management
  • Industries: Software Development

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