Government Call Centre Agent | 1 year contract | Office hours

• Handles feedback pertaining to licencing matters (outbound calls and emails)

• Comfortable in speaking to members of public and also provide written responses as necessary

• To work closely with both internal and external stakeholders to resolve feedback

• Follows guideline on feedback handling

• To perform any ad hoc duties as assigned

Employment details

• Salary: $2760/month

• Working hours: Monday to Thursday: 8.30am - 6pm, Friday: 8.30am - 5.30pm

• Location: Near Upper Thomson Mrt

• Contract duration: 1 year (non-renewable)

Skills/competencies needed

• Experience in Customer Service is preferred

• Good attendance is expected

• Able to use common office tools like Outlook, Word etc

Requirements

• Minimum Diploma holders and above

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, veteran status, disability, or any other protected class.