Senior IT Infrastructure Engineer

Há 13 horas

Remote, Brasil AgileEngine, LLC. Tempo integral

About the role

We are looking for a Senior IT Infrastructure Engineer to design, operate, and improve the systems and infrastructure behind corporate IT services and business applications.

The mandatory requirements are 4+ years of enterprise IT infrastructure experience, infrastructure lifecycle management , identity and privileged access experience, and an upper-intermediate English level.

Must haves

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
  • 4+ years of progressive experience designing, implementing, and supporting enterprise IT infrastructure.
  • Strong experience with Windows and Linux server administration, virtualization, storage, backup, monitoring, and troubleshooting.
  • Experience supporting cloud infrastructure and understanding dependencies across compute, storage, networking, identity, and security services.
  • Experience with Active Directory or comparable identity platforms, enterprise authentication, privileged access , and service-account management.
  • Experience with infrastructure lifecycle management , patching, vulnerability remediation, change control, incident management, and technical documentation.
  • Demonstrated ability to troubleshoot complex infrastructure issues across multiple technology layers and teams.
  • Experience building or maintaining automation and repeatable operational processes.
  • Ability to create clear implementation plans, assess risk, define rollback procedures, and execute changes in a controlled manner.
  • Strong written and verbal communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders.
  • Ability to prioritize competing work, take ownership of outcomes, and operate effectively in a regulated or security-conscious environment.
  • Upper-intermediate English level.

Nice to haves

  • Experience with VMware, Nutanix, or comparable virtualization and hyperconverged infrastructure platforms.
  • Experience with AWS infrastructure services, cloud security, cloud cost awareness, and infrastructure-as-code practices.
  • Experience with Microsoft 365, endpoint or systems-management platforms, configuration management, and enterprise monitoring tools.
  • Experience with enterprise backup and recovery platforms, immutable backups, recovery testing, and off-site or cloud-based protection.
  • Experience with PowerShell, Python, Bash, Ansible, Terraform, or comparable automation tools.
  • Experience in healthcare, medical device, life sciences, or another regulated industry.
  • Familiarity with ITIL practices, security frameworks, audit evidence, and formal change-management processes.
  • Relevant certifications such as Microsoft, AWS, VMware, Nutanix, ITIL, or comparable credentials.

What you will do

  • Design, implement, maintain, and troubleshoot enterprise infrastructure across on-premises environments, data centers, cloud platforms, and business locations.
  • Administer and support Windows and Linux servers, virtualization platforms, storage, backup systems, file services, and core infrastructure services.
  • Support AWS, Azure, or comparable cloud infrastructure, including compute, storage, networking dependencies, access controls, monitoring, and operational readiness.
  • Support identity and access services, including Active Directory, cloud identity, authentication, authorization, group and service-account management, and integrations with enterprise applications.
  • Plan and execute infrastructure upgrades, migrations, patching, lifecycle replacements, capacity expansions, and decommissioning activities.
  • Monitor infrastructure health, availability, performance, capacity, backup status, and security signals; investigate trends and address risks proactively.
  • Respond to infrastructure incidents and escalations, lead root-cause analysis, and implement corrective and preventive actions.
  • Develop and maintain automation using PowerShell, Python, Bash, Terraform, Ansible, or comparable tools to improve reliability and reduce manual work.
  • Maintain accurate architecture diagrams, asset inventories, configuration standards, dependency maps, runbooks, recovery procedures, and knowledge-transfer materials.
  • Build and maintain reliable backup coverage through cross-training, paired operations, structured handoffs, and current documentation for systems owned across the team.
  • Support disaster recovery and business continuity planning, including recovery testing, backup validation, restoration procedures, and recovery-time objectives.
  • Partner with security,