Training Jr. Manager

Training Jr. Manager - Instructional Designer

Sao Paulo - Brazil

Operations & Strategy - Food Regular

About the company

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

You’ll be part of the Commercial Enablement team at 99Food, responsible for equipping our fast-scaling salesforce with the tools, knowledge, and learning experiences they need to succeed.

As a Training Jr. Manager - Instructional Designer , your mission will be to design, develop, and manage scalable digital learning programs that support the continuous development of our Business Developers (BDs). You will transform strategic training initiatives into engaging, high-impact e-learning content, supporting a blended learning approach across onboarding, continuous education, and skill reinforcement.

You’ll work closely with the Sales Training Manager and Knowledge Team to build structured learning paths within our LMS , integrating instructional design best practices and ensuring all content is aligned with the field reality.

In this role, you'll be...

• Own the deployment, upload, and maintenance of digital learning content inside the LMS, including courses, microlearnings, quizzes, certifications, and interactive modules.
• Collaborate with Subject Matter Experts (SMEs), trainers, and other Enablement peers to transform business needs into engaging instructional materials .
• Apply instructional design principles to develop content that is clear, practical, and tailored to adult learners in a high-performance sales environment.
• Maintain a structured and easy-to-navigate course library , and organize learners into audiences, cohorts, and tracks based on sales profile and seniority.
• Track learner engagement, completion, and performance metrics, using LMS dashboards to generate reports and recommend improvements.
• Manage learning paths for onboarding, role transitions, product/process updates, and campaign training, ensuring they are well-integrated with field activities .
• Continuously audit and improve learning experiences based on feedback, usage data, and evolving business needs.
• Act as the go-to expert for all things related to LMS operation, governance, and content lifecycle within the Sales Enablement team.

We\'re eager to be in touch because you have...

• 3+ years of experience in Instructional Design, Learning & Development, Digital Training, or LMS Management , preferably in a commercial or field-sales context.
• Proven experience designing learning content using authoring tools (e.g., Adobe Photoshop, Articulate Rise, Canva, Google Suite, video editing platforms, etc.).
• Hands-on experience managing and structuring LMS platforms such as Beedoo, Absorb, TalentLMS, SAP SuccessFactors, or equivalents.
• Strong grasp of instructional design methodologies (ADDIE, Bloom’s Taxonomy, Kirkpatrick Model) and adult learning principles.
• Ability to turn complex processes into intuitive, step-by-step learning experiences that drive real behavior change in the field.
• Strong communication and project management skills, able to prioritize and deliver in a fast-paced, high-growth environment.
• A passion for education, technology, and operational excellence, and a desire tomake learning frictionless and impactful .
• Certifications in Instructional Design or LMS management are a plus.

You\'ll love working at DiDi because...

We create user value. We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.

We are data-driven. We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.

Win-win Collaboration. Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.

We believe in integrity. Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.

Growth. We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion. Diversity is one of our biggest strengths. Our differences are what make us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are.

We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us.

We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

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