Customer Service Director
Há 7 dias
We are Blaze, the fastest growing casino in LATAM. We are seeking a passionate and experienced Customer Service Director to join our team. As the Customer Service Director at Blaze, you will be responsible for leading and overseeing our customer service department, ensuring high-quality service delivery and customer satisfaction. You will collaborate closely with other departments to continuously improve our customer experience and drive our business growth. Responsibilities Partner with the stakeholders to develop, and implement strategies to enhance the efficiency and effectiveness of the CS team Lead initiatives to improve operational processes and ensure alignment with business goals Manage the team in a 24 / 7 / 365 environment, ensuring high performance and service excellence Build and maintain robust relationships with other internal departments to support seamless operations Continuously evaluate and improve customer service policies and procedures to enhance customer satisfaction and operational efficiency Operated via a free electronic and telephone channel, operating 24 hours a day, seven days a week, able to serve complaints, doubts and other problems related to betting Requirements At least 5 years of experience in a customer service leadership role Proven track record of delivering exceptional customer service Experience in managing customer focused teams Excellent leadership and communication skills Strong strategic thinking and problem-solving abilities Knowledgeable in Digital Platforms, Customer Claim, CRM, Procon, Reclame Aqui. Experience in the iGaming industry is preferred Benefits Remote work Paid time off #J-18808-Ljbffr
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Customer Service Director
Há 7 dias
Curitiba, Brasil Blaze Tempo inteiroWe are Blaze, the fastest growing casino in LATAM.We are seeking a passionate and experienced Customer Service Director to join our team.As the Customer Service Director at Blaze, you will be responsible for leading and overseeing our customer service department, ensuring high-quality service delivery and customer satisfaction.You will collaborate closely...
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Customer Service Director
2 semanas atrás
Curitiba, Brasil Blaze Tempo inteiro**We are Blaze, the fastest growing casino in LATAM.**We are seeking a passionate and experienced Customer Service Director to join our team. As the Customer Service Director at Blaze, you will be responsible for leading and overseeing our customer service department, ensuring high-quality service delivery and customer satisfaction. You will collaborate...
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Customer Service Director
2 semanas atrás
Curitiba, Brasil Blaze Tempo inteiro**We are Blaze, the fastest growing casino in LATAM.**We are seeking a passionate and experienced Customer Service Director to join our team.As the Customer Service Director at Blaze, you will be responsible for leading and overseeing our customer service department, ensuring high-quality service delivery and customer satisfaction.You will collaborate...
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Customer Service Expert
1 semana atrás
Curitiba, Brasil beBeeCustomerSupport Tempo inteiroJob Opportunity Customer Support Expertise Required: The position of Customer Service Specialist requires a professional with exceptional customer support skills, who can effectively resolve inquiries and complaints while managing customer accounts to deliver an outstanding experience. Key Responsibilities: Respond to customer inquiries via phone, email,...
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Customer Service Expert
2 semanas atrás
Curitiba, Brasil beBeeCustomerSupport Tempo inteiroJob Opportunity Customer Support Expertise Required: The position of Customer Service Specialist requires a professional with exceptional customer support skills, who can effectively resolve inquiries and complaints while managing customer accounts to deliver an outstanding experience. Key Responsibilities: Respond to customer inquiries via phone, email,...
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Customer Service Expert
2 semanas atrás
Curitiba, Brasil Bebeecustomersupport Tempo inteiroJob OpportunityCustomer Support Expertise Required:The position of Customer Service Specialist requires a professional with exceptional customer support skills, who can effectively resolve inquiries and complaints while managing customer accounts to deliver an outstanding experience.Key Responsibilities:Respond to customer inquiries via phone, email, chat,...
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Global Oem Alliances Sales Director
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Curitiba, Brasil Canonical - Jobs Tempo inteiroLarge OEM or Independent Hardware Vendor (IHV) brands - Dell, HPE, IBM, Lenovo, Ericsson, Cisco, Fujitsu and many more - are major partners for Canonical. These companies often build software-defined solutions which they take to market, and Ubuntu is a key ingredient in cloud-native and edge or IoT solutions. More and more of those solutions depend on open...
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Customer Service Expert
2 semanas atrás
Curitiba, PR, Brasil beBeeCustomerSupport Tempo inteiroJob Opportunity Customer Support Expertise Required: The position of Customer Service Specialist requires a professional with exceptional customer support skills, who can effectively resolve inquiries and complaints while managing customer accounts to deliver an outstanding experience. Key Responsibilities: Respond to customer inquiries via phone, email,...
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Customer Service Professional
1 dia atrás
Curitiba, Brasil Bebeeaccount Tempo inteiroAre you a detail-oriented and customer-obsessed professional looking for a new challenge?We're seeking an Account Coordinator to join our team, responsible for scheduling and managing calls with customers and technicians.Key Responsibilities:Schedule and manage calls to ensure smooth communication between clients, field teams, and leadershipCoordinate...
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Customer Service Specialist
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Curitiba, Brasil Virtual Latinos Tempo inteiroJoin the Virtual Latinos Community!With over5,000+ VA's hiredthat are part of our community and2,500+ companies helped, Virtual Latinos stands out as the first American company connecting exceptional virtual professionals from Latin America with small businesses and entrepreneurs across theUS, Canada, and beyond.Within our community,10+ new job...