Services Operations Specialist

4 semanas atrás

São Paulo, São Paulo, Brasil Siemens Tempo inteiro
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
**Essential Functions**:
Opportunity Management
- Create Services Opportunity for Transactional Projects and Change Orders
- Create/Update Margin Estimation Worksheet and upload to Financial Force
- Update Booked Orders Forecast
- Update Revenue Pipeline Forecast
- Create SOW/LSDA for Transactional Business
- Coordinate/Initiate Approval Workflows
- Manage Opportunity Status for Transactional Business
- Create PSA Delivery Project
Project Management
- Common tasks For Non-Transactional and Transactional Projects
- Validate Opportunity/Service Estimate with Approved SOW
- Initiate Budget Approval Workflow
- Assign PM to Project
- Identify and assign Customer in SAP
- Confirm/Control Project Financials
- Prepare Billing & Revenue Recognition
- Final Review of Project Financials before Closure
- Mark Project Status to "Closed" to Financially Close Project after All Financials Finalized
- Manage Purchases (PR) in SAP
- Review and approve External Invoice
- Transactional Project Specific Tasks
- Set Resource Request to "Ready to Staff"
- Communicate Resource Assignment to Customer
- Manage Contract Structure
- Verify Hours delivered - Time Approval
- Manage Project Financials
**Skills and Abilities Required**:
Applies acquired job skills and company policies and procedures to complete assigned tasks. Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practices. Complex analysis of policy, workflows, process and system tools and transactions to facilitate timely and accurate transactions that comply with prevailing policy and process guidelines. Transactional processing of SOW and/or proposal activities in adherence with prescribed policy and processes. Reporting/forecast process; training/knowledge transfer to internal/external; process improvement engagement as an active participant.
**Education and Experience Requirement**:
- University degree level standard or relevant extended industrial relevant experience.
- Typically requires a minimum of 1-2 years' experience in an Opportunity to Delivery role.
- Experience achieved in a Multi-National company environment.
- Normally follows established procedures on routine work, requires supervisory instructions only on new assignments.
- Fluency in written and spoken English and Spanish is essential
**Working Conditions/Physical Requirements**:
Normal office environment. Often requested to work long hours at quarter-end, at times of key project roll out periods or in the Management support or back-up roles.
LI-PLM
DISW
LI-HYBRID
LI-PS1

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