ACES Process Specialist

Há 2 dias

São Paulo, Brasil Amazon Tempo inteiro

As an ACES Process Specialist, you will be the guardian of quality control at Earth's most customer-centric company More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures (SOP) at our Middle Mile operation, one of the fastest growing operations at Amazon Brazil. Middle Mile is a transportation network connecting our Fulfillment Centers with Last Mile. Key job responsibilities include: Being the Subject Matter Expert (SME) on all operational processes Leading process integration efforts at our Delivery Stations (DS), Sort Centers, and Fulfillment Centers Leading Continuous Improvement initiatives Owning and managing change on a granular level Performing audits to ensure continuous SOP adoption and eliminate defects and deviations Work with teams across all network planning stages to identify opportunities for improvement Make sure that we are always delivering the best possible service to our customers A day in the life, you will be working closely with other teams across all miles to offer support and expertise and gain an insight into bottlenecks and opportunities for improvement. Some of these teams include: Deliver Station, Sort Center, FC Ops Learning Finance HR Loss Prevention Supply Chain About the team, the Amazon Customer Excellence System (ACES) team is a team of highly qualified individuals whose main goal is to ensure quality control and continuous improvement. We do this by keeping a close eye on metrics, making sure that we are constantly raising the bar on performance and efficiency. Qualifications include: Experience using data and metrics to drive improvements Bachelor's degree Experience owning program strategy, end to end delivery, and communicating results to senior leadership Experience in an operational role Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred Experience in program or project management Speak, write, and read fluently in English Preferred qualifications include: Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field Six Sigma Black Belt Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. #J-18808-Ljbffr

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    4 semanas atrás

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    ACES Process Specialist, ACES (Amazon Customer Excellence System) BR Ops Apply for the ACES Process Specialist role at Amazon. As an ACES Process Specialist, you will guard quality control at Earth's most customer‑centric company, adopting and continuously improving Standard Operating Procedures (SOP) at Amazon Logistics, Amazon's last‑mile delivery arm....

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    1 semana atrás

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    ACES Process Specialist, ACES (Amazon Customer Excellence System) BR Ops 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Description As an ACES Process Specialist, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the...

  • ACES Process Specialist, ACES

    Há 2 dias

    São Paulo, Brasil Amazon Tempo inteiro

    ACES Process Specialist, ACES (Amazon Customer Excellence System) BR Ops As an ACES Process Specialist, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures (SOP) at Amazon Logistics, Amazon's last-mile...

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    Há 7 dias

    Cajamar, Sao Paulo, BRA, Brasil Amazon Tempo inteiro R$80.000 - R$120.000 por ano

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  • ACES Process Specialist, ACES

    Há 2 dias

    São Paulo, Brasil Amazon Tempo inteiro

    As an ACES Process Specialist, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures (SOP) at Amazon Logistics, Amazon's last-mile delivery arm, where we deliver smiles to our customers everyday. Key job...

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    1 semana atrás

    São Paulo, Brasil Amazon Logistica do Brasil - F95 Tempo inteiro

    As an ACES Process Specialist, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures (SOP) at Amazon Logistics, Amazon's last-mile delivery arm, where we deliver smiles to our customers everyday.Key job...

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    1 semana atrás

    São Paulo, Brasil Amazon Logistica do Brasil - F95 Tempo inteiro

    As an ACES Process Specialist, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures (SOP) at our Middle Mile operation, one of the fastest growing operations at Amazon Brazil. Middle Mile is a transportation...

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    Há 5 dias

    Sao Paulo, Brasil Amazon Tempo inteiro

    As an ACES Process Specialist, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures (SOP) at Amazon Logistics, Amazon's last-mile delivery arm, where we deliver smiles to our customers everyday. Key job...

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    Há 5 dias

    Sao Paulo, Brasil Amazon Tempo inteiro

    As an ACES Process Specialist, you will be the guardian of quality control at Earth's most customer-centric company! More specifically, you will be responsible for the adoption and continuous improvement of Standard Operating Procedures (SOP) at Amazon Logistics, Amazon's last-mile delivery arm, where we deliver smiles to our customers everyday. Key job...