Director, Infrastructure

Overview GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining whats possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Role overview As Director, Infrastructure you will lead the modernization of GitLabs software delivery and developer experience teams, overseeing a large organization of around 60 to 80 people. You will drive the transformation of our software development lifecycle, from how developers build and test code to how customers receive and deploy GitLab, ensuring a seamless and scalable delivery across both SaaS and self-managed environments. This role offers a unique opportunity to shape the future of our platform by consolidating delivery methods, introducing AI-driven efficiencies, and advancing the quality of GitLab. Reporting directly to our VP of Platforms, your impact in the first year will include expanding and integrating teams, modernizing engineering practices, and delivering a streamlined, high-quality software experience for our global customer base. What youll do Lead the consolidation and modernization of software delivery processes across both SaaS and self-managed GitLab products, ensuring a seamless developer-to-customer lifecycle. Drive the expansion and integration of delivery teams, managing an existing organization of 60+ engineers and senior leaders to meet evolving business needs. Collaborate closely with product leadership and peer directors to align delivery and quality strategies with product goals and customer requirements. Own the strategy for scalable software development and deployments such as, designing new developer tooling, driving API first culture, and transitioning customers to recommended installation methods such as Kubernetes-based platforms. Foster cross-functional partnerships with infrastructure and development engineering teams to enhance operational stability and software reliability. Measure and improve key delivery metrics to ensure high-quality, timely releases that meet customer expectations. Mentor and develop senior managers and principal engineers, building a strong leadership bench to support ongoing growth and innovation. What youll bring Experience leading and managing large teams, with the ability to oversee an organization of 60 or more people, including senior managers and principal engineers. Proven expertise in software delivery across both SaaS and self-managed environments, with a clear understanding of the nuances between these deployment models. Demonstrated success in driving transformation initiatives, particularly evolving traditional quality engineering practices into modern developer experience and test platform approaches. Strong knowledge of the full software development lifecycle, from developer workflows through to customer delivery and operational stability. Background in platform engineering and infrastructure, with operational experience that informs decisions about software delivery and platform stability. Ability to integrate developer experience tools with software delivery processes to improve quality and efficiency. Effective collaboration skills to work cross-functionally with product leadership, peers, and direct reports in a globally distributed, asynchronous environment. Openness to diverse professional backgrounds and transferable skills, valuing a broad perspective on software delivery and platform operations. About the team The team is responsible for the end-to-end software delivery lifecycle at GitLab, encompassing both developer experience and the delivery of the product to customers in SaaS and self-managed environments. The team operates across multiple regions with a focus on asynchronous collaboration to ensure alignment and efficiency. Their mission is to modernize and transform GitLabs development and delivery processes, ensuring the quality and scalability of what we deliver to our customers. Existing GitLab Delivery and Developer Experience teams are ready to embark on the next stage of their lifecycle, focusing on consolidating diverse delivery methods into streamlined, customer-friendly installation options while continuously improving developer tools and operational stability. Compensation and benefits The base salary range for this roles listed level is currently for residents of the United States only. This range is intended to reflect the roles base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $194,800 — $420,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If youre excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLabs policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLabs EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. #J-18808-Ljbffr