Fraud Prevention Specialist

Overview

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About the Company

DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. For more information, please visit:

About the Team / Role

We are looking for a Transactional Fraud Prevention Specialist to oversee and safeguard critical payment flows, including cash-in, cash-out, chargebacks, 3DS, and transactional authentications. This role is responsible for monitoring suspicious activity, defining preventive controls, ensuring compliance with Central Bank of Brazil regulations, and guaranteeing a secure customer experience while minimizing fraud risk and operational losses. In this role, you\'ll be...

Responsibilities

• Responsible for monitoring and analyzing transactional patterns, designing and implementing preventive controls, and leading fraud investigations across payment flows (cash-in, cash-out, chargebacks, 3DS, and authentications). You will ensure full regulatory adherence to the Central Bank of Brazil guidelines, collaborate with cross-functional teams to improve fraud prevention strategies, and balance security with customer experience to reduce fraud exposure and operational losses.

Qualifications

• A strong background in transactional fraud prevention, proven experience with payment flows (cash-in, cash-out, chargebacks, 3DS, and authentications), solid knowledge of regulatory requirements from the Central Bank of Brazil, and the ability to design effective controls while fostering collaboration across teams.

You\'ll love working at DiDi

• We create user value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant and efficient.
• We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone’s best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• Growth - We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.

Diversity and Inclusion

Diversity is not a vision of the future or something we wish to have one day, it is a non-negotiable value of who we are. We practice inclusion, plurality, and respect. And we count on the governance of the Diversity Committee, which works together with HR, leadership and identity groups - 99Adapta, 99Afro, 99Cores, 99Mulheres, and 99Mamães. This part of our journey has been written, there remains a long road before us. We reinforce that this position is open to everyone, including pregnant people and people with disabilities (PwD).

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Software Development

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