Customer Support Consultant

2 semanas atrás

São Paulo, São Paulo, Brasil SupportYourApp Inc. Tempo inteiro

Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

What you will do:

  1. Provide exceptional customer support via chats and emails
  2. Build positive and long-lasting relationships with customers
  3. Meet team KPIs
  4. Always be up-to-date with cutting-edge technology
  5. Securely work with customers' sensitive information
  6. Apply the latest and greatest customer happiness practices
  7. Maintain working knowledge of our client's products and services
  8. Communicate with developers and other departments of various IT companies

What you need to succeed in this role:

  1. Native Japanese and English communication skills
  2. At least 6 months of experience in a customer support role
  3. Analytical and research skills
  4. Positive and responsible attitude
  5. Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)

Will be a great plus:

  1. Experience with CRM systems
  2. Experience in crypto/finance

Benefits and Perks:

  1. Flexible schedule
  2. Opportunity to work fully remotely
  3. Inclusive international environment
  4. Compensation in USD
  5. Good bonuses for referring friends
  6. Paid intensive training and probation
  7. Work-life balance
  8. Responsive management interested in your growth and long-lasting cooperation
  9. Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English , pointing out your outstanding skills

Visit our website:

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

#J-18808-Ljbffr

  • Customer Support Consultant

    Há 3 dias

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro

    (American English) Customer Support Consultant (LATAM) (American English) Customer Support Consultant (LATAM) Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or...

  • Customer Support Consultant

    Há 2 dias

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro

    (American English) Customer Support Consultant (LATAM, remotely) (American English) Customer Support Consultant (LATAM, remotely) Get AI-powered advice on this job and more exclusive features. Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Passionate about the world of...

  • Customer Support Consultant

    3 semanas atrás

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro

    (American English) Customer Support Consultant (LATAM, remotely)(American English) Customer Support Consultant (LATAM, remotely)Get AI-powered advice on this job and more exclusive features.Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Passionate about the world of...

  • Customer Support Consultant

    4 semanas atrás

    São Paulo, São Paulo, Brasil SupportYourApp Inc. Tempo inteiro

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

  • Technical Support Consultant

    1 semana atrás

    São Paulo, São Paulo, Brasil OMP Career Site Tempo inteiro

    As a Customer Application Consultant, your mission is to **keep our OMP solution up and running** for customers and to support all key-users with your knowledge. You improve our customers' experience by providing **excellent, professional, and efficient service**.You are responsible for:- Clearly and professionally** communicating**your implemented solution...

  • Customer Support Consultant

    Há 16 horas

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro US$104.000 - US$130.878 por ano

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our...

  • Customer Support Consultant, Crypto

    Há 2 dias

    São Paulo, São Paulo, Brasil Supportyourapp Tempo inteiro

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.Unlock your potential by mastering new skills and achieving challenging goals with...

  • Customer Support Consultant, crypto

    Há 2 dias

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro

    Overview (Chinese and English) Customer Support Consultant, crypto (remote) SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium...

  • Customer Support Consultant, crypto

    Há 2 dias

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro US$40.000 - US$60.000 por ano

    Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • Customer Support Consultant, crypto

    Há 2 dias

    São Paulo, São Paulo, Brasil SupportYourApp Tempo inteiro

    Passionate about the world of tech? What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions? Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...