User Assistance Developer

Há 4 dias


São Leopoldo, Brasil SAP Tempo inteiro

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you’ll do

  • Craft User-Centric Content: Create, design, and test user assistance content like UI texts, documentation, and in-app help content that guides users, reduces friction, and empowers them.
  • Collaborate Cross-Functionally: Work closely with UX designers, product managers, and developers to integrate content seamlessly into the user experience, exchanging feedback on content structure, interaction design, and assistance needs.
  • Maintain Content Quality: Regularly audit and update content to ensure it remains accurate, relevant, and aligned with evolving product features and business goals.
  • Champion Content Best Practices: Advocate for and implement content standards and best practices across the product team.

The Role

As a User Assistance Developer, you will work closely with stakeholders in different roles in SAP Ariba (Procurement) applying agile principles to ensure timely delivery of relevant User Assistance deliverables. You’ll work on multimodal delivery (videos, interactive graphics, etc.) and in-app help (SAP Companion and WalkMe) and are encouraged to use AI technology.

What you bring

  • Experience in content design, UX writing, and user assistance is a plus, as well as a strong ability to simplify complex information.
  • Excellent writing and editing skills with a focus on clarity, consistency, and user-centric content.
  • Ideally first-language proficiency in English or excellent written and spoken English.
  • Proficiency with content management systems (CMS) and familiarity with the DITA standard is a plus.
  • Strong organizational skills, with the ability to manage multiple projects and deadlines in a fast-paced environment.
  • A keen eye for detail and a passion for creating truly engaging and helpful content to meet our users’ needs.

Meet your team

We are a team of diverse colleagues collaborating across countries and time zones to bring the very best in User Assistance to all SAP Ariba users.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 413222 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

#J-18808-Ljbffr

  • São Leopoldo, Brasil SAP SE Tempo inteiro

    Senior User Assistance Developer - SAP AribaAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • São Leopoldo, Brasil SAP SE Tempo inteiro

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...

  • User Assistance Developer

    1 semana atrás


    São Leopoldo, Brasil SAP Tempo inteiro

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • São Leopoldo, Rio Grande do Sul, Brasil Sap Tempo inteiro

    Company OverviewWe are SAP, a leading technology company that enables businesses to run better. Our mission is to help organizations achieve their goals by providing innovative solutions.Job SummaryWe are seeking a skilled User Assistance Content Creator to join our team. As a key member of our user assistance team, you will be responsible for creating...


  • São Leopoldo, Brasil SAP Tempo inteiro

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • São Leopoldo, Rio Grande do Sul, Brasil Sap Tempo inteiro

    Unlock Your Potential as a UI Developer at SapWe are seeking an experienced and skilled UI Developer to join our engineering team in Sao Leopoldo, Brazil. This is an exciting opportunity for a talented individual to contribute to the development of cutting-edge software solutions.About the RoleAs a UI Developer, you will be responsible for designing and...

  • Saleforce Developer

    3 meses atrás


    São Paulo, SP, Brasil Peru Process Solutions SRL Tempo inteiro

    **Peru Process Solutions SRL.** is a leading company in the Peruvian market providing numerous services abroad to our subsidiaries in the United States. We specialize in offering workforce solutions backed by robust technological systems. We focus on providing pre-litigation assistance and evidence presentation through case evolution analysis and documentary...

  • UI Developer Associate

    6 meses atrás


    São Leopoldo, Brasil SAP Tempo inteiro

    What you’ll do In this role, you will work with developers, product owners and other stakeholders to analyze, build, test, and support business software, distributed in Software as a Service (SaaS) model. Design, development & delivery of new features as part of agile team Develop user interfaces using Java / HTML / JavaScript / React Optimize UI...

  • UI Developer

    7 meses atrás


    São Leopoldo, Brasil SAP Tempo inteiro

    What you’ll do In this role, you will work with developers, product owners and other stakeholders to analyze, build, test, and support business software, distributed in Software as a Service (SaaS) model.  Design, development & delivery of new features as part of agile team  Develop user interfaces using Java / HTML / JavaScript / React  ...

  • User Experience Specialist

    4 semanas atrás


    São Paulo, São Paulo, Brasil INDI Staffing Services Tempo inteiro

    At INDI Staffing Services, we partner with top software development companies to deliver innovative solutions. Our client, a leading Americas-based company, offers a 100% remote work environment that fosters collaboration, flexibility, and growth opportunities.About the Role:We are seeking a highly skilled User Experience Specialist to join our Development...


  • São Leopoldo, Brasil SAP Tempo inteiro

      We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • São Leopoldo, Rio Grande do Sul, Brasil SAP Tempo inteiro

    Unlock Your Potential as a UX Design SpecialistSAP is seeking an experienced UX Design Specialist to join our innovative team.As a UX Design Specialist, you will be responsible for creating user-centered design solutions that meet the needs of our customers.Key Responsibilities:Conduct design workshops and discovery sessions with customers and SAP...

  • UI Developer

    1 semana atrás


    São Leopoldo, Brasil SAP SE Tempo inteiro

    Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team...

  • UI Developer

    4 meses atrás


    São Leopoldo, Brasil SAP SE Tempo inteiro

    Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team...

  • UI Developer

    3 meses atrás


    São Leopoldo, Brasil SAP Tempo inteiro

    We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • São Paulo, São Paulo, Brasil Indi Staffing Services Tempo inteiro

    About the RoleIndi Staffing Services is seeking a highly skilled User Experience Design Expert to join its Development team. As a key member of the team, you will play a crucial role in designing and delivering high-quality digital products that exceed customer expectations.The ideal candidate will have 6+ years of experience working as a developer and 5+...

  • UI Developer- Brazil

    2 meses atrás


    São Paulo, SP, Brasil Exadel Inc Tempo inteiro

    We are currently seeking a UI developer with strong TypeScript and Native Web to join our team! **Who we are at Exadel**: Exadel is a global software consulting and development company that partners with organizations to help them become digital leaders in their industries. We look beyond the code to understand the impact our clients want to make and help...

  • UI Developer

    4 meses atrás


    São Leopoldo, RS, Brasil SAP Tempo inteiro

    **We help the world run better** Please, submit your **CV in English**: - only CVs submitted in this language will be assessed. **What you’ll do** In this role, you will work with developers, product owners and other stakeholders to analyze, build, test, and support business software, distributed in Software as a Service (SaaS) model. - Design,...

  • Golang Developer

    4 meses atrás


    São Paulo, SP, Brasil Nextly Tempo inteiro

    **Responsibilities**: - Collaborate with Front-end developers to integrate user-facing elements with server side logic - Gather and address technical and design requirements - Provide training and support to internal teams - Build reusable code and libraries for future use - Liaise with developers, designers and system administrators to identify new...


  • São Leopoldo, Brasil SAP SE Tempo inteiro

    Senior User Experience Design Specialist - SAP Procurement UX (ISBN) At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned...