User Assistance Content Creator

Há 6 dias


São Leopoldo, Rio Grande do Sul, Brasil Sap Tempo inteiro
Company Overview

We are SAP, a leading technology company that enables businesses to run better. Our mission is to help organizations achieve their goals by providing innovative solutions.

Job Summary

We are seeking a skilled User Assistance Content Creator to join our team. As a key member of our user assistance team, you will be responsible for creating high-quality content that guides users and empowers them to get the most out of our products.

About the Role

This is a regular full-time position that requires collaboration with cross-functional teams, including UX designers, product managers, and developers. Your primary focus will be on crafting user-centric content that reduces friction and helps users achieve their goals.

Key Responsibilities:
  • Crafting UI texts, documentation, and in-app help content that guides users and reduces friction
  • Collaborating with UX designers, product managers, and developers to integrate content seamlessly into the user experience
  • Maintaining content quality by regularly auditing and updating content to ensure it remains accurate and relevant
  • Advocating for and implementing content standards and best practices across the product team
Requirements

To succeed in this role, you should have:

  • Experience in content design, UX writing, and user assistance, or a strong ability to simplify complex information
  • Excellent writing and editing skills with a focus on clarity, consistency, and user-centric content
  • Familiarity with content management systems (CMS) and the DITA standard, although not required
  • Strong organizational skills, with the ability to manage multiple projects and deadlines in a fast-paced environment
  • A keen eye for detail and a passion for creating engaging and helpful content
Benefits

We offer a highly collaborative and caring team environment, with opportunities for learning and development, recognition for individual contributions, and a range of benefit options.

Salary Information

The estimated salary for this position is between $80,000 and $110,000 per year, depending on location and experience.

Additional Information

SAP is an equal opportunity employer and welcomes applications from diverse candidates. We value diversity and inclusion in the workplace and strive to create an environment where everyone feels included and valued.



  • São Leopoldo, Rio Grande do Sul, Brasil Accruent Tempo inteiro

    Job Overview">Accruent is seeking a highly skilled Enterprise Technical Support Specialist to join our team. In this role, you will be responsible for providing technical support and guidance to customers, partners, and internal teams.">Responsibilities">">Maintain a working knowledge of Accruent-supported products and technologies.">Act as a technical...

  • User Assistance Developer

    1 semana atrás


    São Leopoldo, Brasil SAP Tempo inteiro

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • São Leopoldo, Brasil SAP Tempo inteiro

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options...


  • São Leopoldo, Brasil SAP SE Tempo inteiro

    At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...


  • São Leopoldo, Brasil SAP SE Tempo inteiro

    Senior User Assistance Developer - SAP AribaAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...


  • São Leopoldo, Brasil SAP Tempo inteiro

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

  • Ugc Content Creator

    Há 4 dias


    São Paulo, Brasil Purolabs Tempo inteiro

    **Job Title**: UGC Content Creator / Influencer (Full-Time) **Location**: Remote **Work Schedule**: Monday - Friday, 40 hours a week, flexible hours (UK timezone) **NOTE: INDEPENDENT CONTRACTOR POSITION** **About The Role**: We are a rapidly growing health and wellness brand based in the United Kingdom looking for a talented UGC Content Creator to work...


  • São Paulo, Brasil TikTok Tempo inteiro

    About the team TikTok's (Content) Operations team is responsible for accelerating the growth of our top 100 global media accounts by developing strong, executive level relationships, strategic partnerships, landing core platform narratives, securing incremental growth (primarily content but in alignment with media, marketing, GBS teams) and providing best...


  • São Paulo, São Paulo, Brasil Tiktok Tempo inteiro

    TikTok is a global leader in the development of innovative platforms that combine commerce, content, entertainment, and enterprise services. With over 2.5 billion users interacting with our products, including TikTok, we are constantly pushing the boundaries of what is possible.At the heart of our mission is creation. We believe that imagination should...


  • São Paulo, Brasil TikTok Tempo inteiro

    About the team The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are...


  • São Paulo, SP, Brasil TikTok Tempo inteiro

    Responsibilities ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams...

  • Content Creator

    1 semana atrás


    São Paulo, São Paulo, Brasil Ancient Gaming Tempo inteiro

    At Ancient Gaming, we're revolutionizing the iGaming software industry with innovative products and transformative experiences. As a pioneer in this space, we're constantly pushing boundaries to set new standards.We've grown from our Malta roots in 2018 to become a global entity, with over 100 professionals spanning more than 30 countries. Our remote-first...

  • Vaga de Commerce

    2 meses atrás


    São Paulo, Brasil Catho Online Ltda. - BR - Lead Tempo inteiro

    Commerce - Creator Management LeadSao Paulo Regular Operations Job ID: A209708 ResponsibilitiesByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok. Why Join Us Creation is the core of TikTok's purpose. Our...

  • Content Creator

    3 semanas atrás


    São Paulo, SP, Brasil Ollie Cosméticos LTDA Tempo inteiro

    A Ollie da vida a produtos práticos e multifuncionais feitos sob medida para as pessoas que, assim como nós, amam o sol. Aliados a proteção solar, skincare e maquiagem, criamos uma nova forma de se relacionar com o sol; mais livre, leve e autêntica. Muito prazer, somos uma marca Sunfriendly. Vem descobrir o seu sol com a gente! : ) Nesta função, você...


  • São Paulo, SP, Brasil TikTok Tempo inteiro

    Responsibilities ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams...

  • Content Creator

    2 meses atrás


    São Paulo, Brasil Tractian Technologies Inc Tempo inteiro

    Why join usTRACTIAN is transforming the industrial world by empowering frontline maintenance workers to achieve more. We’ve fused cutting-edge hardware with innovative software into one powerful platform, disrupting legacy systems and delivering smarter, faster solutions for our clients. At TRACTIAN, you'll break boundaries, question convention, and...

  • Content Creator Planner

    2 meses atrás


    São Paulo, Brasil DOJO Tempo inteiro

    Job descriptionNÓS SOMOS A DOJO Uma agência full service para a era hiperconectada. Acreditamos que os kiddos - como chamamos carinhosamente as nossas pessoas colaboradoras - são a chave para fazer tudo acontecer, e - com a força coletiva - vamos mais longe e que as mudanças são sempre necessárias e bem-vindas. Em nosso espaço, estamos abertos para...

  • Content Moderator

    4 semanas atrás


    São Paulo, Brasil East River Tempo inteiro

    **East River Digital is looking for a Content Moderator to join the team.****Content Moderator** The Content Moderator is a key professional responsible for maintaining the safety and integrity of content displayed on a platform with a global reach, present in multiple cities worldwide. This role involves monitoring and reviewing ad content, ensuring it...

  • Commerce Account Manager

    4 semanas atrás


    São Paulo, SP, Brasil TikTok Tempo inteiro

    Responsibilities ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams...


  • São Paulo, São Paulo, Brasil Rotary Tempo inteiro

    Rotary is seeking a highly skilled Regional Content Marketing Strategist to lead and manage regional content marketing strategy, planning, and operation in Brazil and Latin America.Job SummaryThis role requires a strategic thinker who can develop and implement proactive media outreach strategies, work with various stakeholders, and advise content creators on...

  • Criativo Pl

    3 semanas atrás


    São Paulo, SP, Brasil Snack Content Tempo inteiro

    Criar conteúdo que transmita mensagens claras, persuasivas e alinhadas com os objetivos de comunicação e marketing. Contribuir para a construção de relacionamentos com o público-alvo e influenciar positivamente a percepção da marca. Sua habilidade de contar histórias e transmitir mensagens persuasivas é fundamental para o sucesso das estratégias...