Operations Director

Learn more about this role by reading our full recruitment pack.

The Fire Station is a new state-of-the-art entertainment and hospitality venue in the heart of Sunderland's rapidly developing cultural quarter. Our Auditorium, designed for live music, theatre and dance has dual capacities of 550 seated or 800 standing. We seek to attract more than 80,000 customers over the coming year to enjoy our carefully curated programme of more than 200 performances and great nights out, across all genres from Rock and Pop, Indie, Club Nights and Electronic to Classical Performances, Folk, Jazz, Americana, Comedy and Spoken Word. In addition to our main stage, The Parade Ground, a 600-capacity outdoor performance space with an external integrated stage and outdoor bar has recently been completed and will play host to a series of festival style public-ticketed and private- corporate events this summer.

Whilst music takes centre stage at The Fire Station, hospitality is at the heart of all that we do. The Fire Station Foyer Bar provides pre- and post-performance hospitality to gig goers by night, whilst hosting our corporate and conference clients by day. In our adjoining building sitting inside the lovingly restored Old Fire Station, the Engine Room is the perfect place to enjoy a meal before visiting the theatre, mark a special occasion or simply meet with friends for a fun night in the city. Adjacent to The Fire Station, The Dun Cow our wonderfully ornate, grade 2 listed 'Edwardian Gin Palace' is The Fire Station's next-door neighbour and is a perfect example of everything that a traditional British public house should be. Our exceptional venues alongside The Peacock Public House and The Empire Theatre form Sunderland's 'Cultural Quarter' and are at the heart of the city's ambitious regeneration project.

To lead on Customer Service, Colleague Development, Commercial Operations and Public Safety. A strategic leadership role, responsible for the professional, commercial and safe operation of Pub Culture's Sunderland portfolio, which includes The Fire Station Auditorium, The Engine Room Bar and Restaurant and The Dun Cow Public House. The Operations Director reports directly to the Chief Executive Officer and to the Company Board by way of a monthly report and presentation.