
Sr Vm Health
4 semanas atrás
CUSTOMERS:
They rely on specialized teams for customer and category information and insights, and work with and influence other teams to get the category-specific customer needs addressed. The Retail Manager is responsible for holding category-specific knowledge about customers and their needs, emerging product trends, market segment evolution, and new business opportunities.VENDORS:
RM are the ultimate owners of the vendor relationship, with a direct focus on the top vendors that drive the vast majority of sales. They are directly responsible for auditing and escalating performance, improving overall terms and cost structures of the relationship through negotiation, and for developing long-term partnerships with new and existing vendors to drive topline and selection fueling category growth.CENTRAL AND FUNCTIONAL TEAMS:
As a business owner, the RM represents customer and business needs in interaction with central teams, projects, and initiatives. The Retail Manager drives central teams for the evolution of customer-facing and internal systems to improve the customer experience from the category perspective. At the same time, they implement centrally driven initiatives within the category to drive CX or cost improvements, prioritizing based on impact and potential tradeoffs, and if needed, pushing back on selected initiatives.A day in the lifeRetail Managers are owners of the Retail business. Either for subcategories or a subgroup of vendors, they own the respective business end-to-end including the entire P&L, from topline down to free cash flow. They manage inputs by driving selection, securing great prices, and increasing convenience/speed to accelerate Amazon’s flywheel. While they focus their activities on our most strategically relevant vendors and holdouts, they audit and escalate the performance of lower-tiered vendors.BASIC QUALIFICATIONSStrong written and oral communication skills in English and Portuguese;
Experience in strategy,consultancy, financial analysis, category management,
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