Product Technical and Experiences Manager

**General Information**:
- Req #
- WD00082687
- Career area:
- Sales Support
- Country/Region:
- Brazil
- State:
- São Paulo
- City:
- SAO PAULO - SP
- Date:
- Friday, May 23, 2025
- Working time:
- Full-time
**Additional Locations**:
- Brazil - São Paulo - SAO PAULO - SP
**Why Work at Lenovo**:
- We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
**Description and Requirements**:
**Description** And Requirements**
Are you ready to be a pivotal part of shaping the product strategy for the next generation of Motorola smartphones in Brazil? If so, we want you on our team
As the **Product**Technical and**E**xperiences**Manager** of mobile devices in Brazil, you will play a crucial role in launch new products, showcasing cutting-edge mobile technology to our customers, and ensuring that our products provide a delightful experience to end-users, based on the knowledge of Brazilian consumer behaviors, preferences and trends.
Our Portfolio Management and Execution team enables businesses through technical expertise, leveraging our deep understanding of regional dynamics. We connect the power of unified storytelling with local realities, expertly negotiate requirements and competitive advantages, and deliver global products and services through localized execution.
The role will report directly to the Portfolio Management & Execution Sr Manager for Brazil
**Key Responsibilities**:
Technical Management:
- ** Carrier Technical Account Management**New products homologation, technical requirements analysis and Carriers technical roadmap alignment.
- ** Quality**Assurance**: Ensure the quality and completeness of milestones leading to technical acceptance from customers. Prioritize and address technical issues, working closely with engineering to resolve them before product launch.
- ** B2B** **technical support**Understand costumer requirements, solutions and technical support for implementation
Product Experiences deployment:
- ** Engage with product management, engineering, and design teams** to ensure deep understanding and alignment on product experiences roadmap, unique experiences and key messages.
- ** Conduct in-depth market research and competitive analysis** to identify trends, opportunities, collect customer / consumer feedback. Develop product experience landscape and provide feedback to the experience development team.
- ** Develop and manage product demos and training materials** to empower sales, marketing and trade teams. Provide "train the trainer" support.
- ** Costumer Engagement**: Support sales teams throughout the sell-in process and engage with customers to promote value proposition of the experiences
**Qualifications**:
- Demonstrated proficiency in negotiation and creative customer engagement techniques, complemented by excellent presentation skills and strong interpersonal abilities.
- Understanding of Smartphones technology.
- Knowledge in software architecture and processes.
- Knowledge of IP telecommunications networks, cellular networks (WiFi, Bluetooth, USB), and cellular communication technologies (3G, 4G, 5G, VoLTE, VoWiFi, etc.).
- Familiarity with cellular equipment and understanding of the Android operating system.
- Bachelor's degree in Computer Systems Science, Industrial Engineering, Electronics, Telecommunications
- MBA is a Plus.
- Fluency in English (oral and written) is a must. Spanish language is a plus.
- Willingness to travel (approximately 20%).
- #MBG
**Additional Locations**:
- Brazil - São Paulo - SAO PAULO - SP
- Brazil
- Brazil - São Paulo
- Brazil - São Paulo - SAO PAULO - SP

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