Product Experience Manager
Há 2 dias
Voucher recipient experience enhancement opportunities exist within a high-growth product, driving client engagement through events and promotional activities.
About the Role
This role has revolutionized the way clients interact with vouchers, and we're seeking an experienced manager to lead end-to-end enhancements ensuring seamless voucher adoption and efficient issue resolution.
Main Responsibilities:
- Develop a vision for enhancing recipient experiences
- Collaborate on roadmap development and execution with cross-functional teams
- Analyze metrics for product success and prioritize initiatives accordingly
- Partner with leadership to establish targets impacting business performance
- Apply customer empathy and data-driven insights to drive product decisions
Requirements:
- Proven background in managing products in fast-paced environments
- Leadership skills and ability to work collaboratively with colleagues
- Bachelor's degree in computer science or quantitative domain, or Master's in Business Administration
Prioritizing exceptional communication skills and a passion for improving voucher experiences is essential.
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