Head of Operations,

3 semanas atrás

Porto Alegre, Rio Grande do Sul, Brasil Trilogy Tempo inteiro
Head of Operations, Trilogy (Remote) - $200,000/year USD

This is a full-time, remote leadership role overseeing end-to-end operational transformations across Trilogy's global software portfolio. The compensation listed reflects a base rate; final pay will be discussed with the recruiter.

What You Will Be Doing
  • Execute high-stakes operational transformations including M&A integrations, enterprise system migrations, and organizational restructures with measurable business impact
  • Design and deploy AI-powered automations that replace traditional CRM and task management systems using Python and advanced LLM APIs
  • Build scalable workflows via Cursor, Windsurf, and MCP that systematically eliminate manual effort across the organization
  • Lead mission-critical initiatives from strategic diagnosis to technical implementation using executive judgment and Trilogy's playbooks
  • Demonstrate your technical capabilities through a hands-on challenge focused on designing and implementing AI-first operational solutions
What You Won't Be Doing
  • Overseeing large teams or building organizational hierarchies to accomplish objectives
  • Participating in lengthy consensus-building meetings or bureaucratic approval chains
  • Outsourcing the technical implementation to IT departments or third-party vendors—you'll architect and execute solutions directly
  • Maintaining status quo operations—this role exists to drive transformation and velocity
Head Of Operations Key Responsibilities

Design and deploy AI-first operational systems that eliminate manual effort, reduce complexity, and drive scalable execution across Trilogy's global software portfolio.

Basic Requirements
  • Based in North America (excluding California), South/Central America, or Western Europe (UTC -8 to UTC +2)
  • 5+ years of operational leadership in enterprise software with demonstrated results
  • 3+ years in customer-facing roles (Support, Sales, Collections, etc.)
  • Proven ability to write production-grade automation in Python and integrate with LLM APIs
  • Hands-on experience using Cursor, Windsurf, MCP, or similar tools to build and deploy automations
  • Demonstrated capacity to execute independently, make high-stakes decisions, and deliver results without supervision
Nice-to-have Requirements
  • Track record leading complex organizational transitions such as M&A integrations or large-scale workforce restructuring
  • Documented success designing and implementing AI-driven operational systems that deliver measurable business outcomes
  • Portfolio of self-built automations deployed at enterprise scale with quantifiable impact metrics
About Trilogy

Hundreds of software businesses run on the Trilogy Business Platform. Trilogy values top talent, technological innovation, and incubation of new ideas. The company emphasizes simple customer-facing designs and scalable cloud-based stack growth. Trilogy offers opportunities to grow your career and work with a collaborative team.

Working with Us

This is a full-time (40 hours per week), long-term position. It requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level is $100 USD/hour, equating to $200,000 USD/year with standard work terms. The payment period is weekly. For more details, consult crossover.com help and FAQs.

Job Details
  • Seniority level: Director
  • Employment type: Full-time
  • Job function: Management, Engineering, and Strategy/Planning
  • Industries: Software Development, IT Services and IT Consulting, Technology, Information and Internet

Referrals increase your chances of interviewing at Trilogy.

#J-18808-Ljbffr

  • Head of Sales

    3 semanas atrás

    Porto Alegre, Rio Grande do Sul, Brasil Remote Jobs Tempo inteiro

    Overview We\'re seeking a Head of Sales to lead the health and growth of our most critical business lines. This dynamic, high-visibility role involves managing a team of talented, motivated sales professionals and overseeing the full sales process with prospective enterprise-level clients. Candidates must have experience with multi-stakeholder relationships...

  • Head of Desk

    1 semana atrás

    Porto Alegre, Rio Grande do Sul, Brasil Ebury Tempo inteiro R$90.000 - R$120.000 por ano

    Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we've grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative...

  • Head of Human Resources

    3 semanas atrás

    Porto Alegre, Rio Grande do Sul, Brasil KTO Tempo inteiro

    Welcome to KTO Group, where innovation drives excitement in iGaming. Founded in 2018 by Andreas Bardun, we're transforming online gaming with a focus on transparency and player satisfaction.KTO is a rising leader in LATAM, proudly ranked among Brazil's top 10 iGaming brands. Join us as we set new standards in trust, innovation, and the future of iGaming.We...

  • Head of Digital Acquisition

    Há 7 dias

    Porto Alegre, Rio Grande do Sul, Brasil Kto Tempo inteiro R$90.000 - R$120.000 por ano

    Welcome to KTO Group, where innovation drives excitement in iGaming. Founded in 2018 by Andreas Bardun, we're transforming online gaming with a focus on transparency and player satisfaction.At , we blend the thrill of sports betting with online casino entertainment, tailored to local markets and powered by our proprietary platform for a seamless,...

  • Head of Digital Acquisition

    Há 7 dias

    Porto Alegre, Rio Grande do Sul, Brasil KTO Tempo inteiro R$120.000 - R$240.000 por ano

    Welcome to KTO Group, where innovation drives excitement in iGaming. Founded in 2018 by Andreas Bardun, we're transforming online gaming with a focus on transparency and player satisfaction.At , we blend the thrill of sports betting with online casino entertainment, tailored to local markets and powered by our proprietary platform for a seamless,...

  • Head Of Sales And Business Development

    2 semanas atrás

    Porto Alegre, Rio Grande do Sul, Brasil Indústria Visual Tempo inteiro R$80.000 - R$120.000 por ano

    Descrição da vaga Head de Vendas | Venha Estruturar a Máquina de Vendas da Indústria Visual. Você não se contenta em apenas gerenciar. Você constrói, escala e transforma Faz tempo que sonha estruturar uma máquina de vendas B2B de alto impacto? Ou liderar pelo exemplo e deixar sua marca em uma empresa em plena expansão? Esta é a oportunidade que...

  • Director Operations Strategy

    1 semana atrás

    Porto Alegre, Rio Grande do Sul, Brasil TE Connectivity Tempo inteiro US$70.000 - US$120.000 por ano

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. ​ Industrial Solutions Segment TE operates through two customer facing Segments: The Industrial Solutions Segment (IS) and Transportation Solutions Segment (TS).The Industrial Solutions Segment...

  • Security Operations Engineering Lead

    4 semanas atrás

    Porto Alegre, Rio Grande do Sul, Brasil SAP Tempo inteiro

    **What we offer****PURPOSE AND OBJECTIVES**SAP Concur Security Operations is a central function that is responsible for ensuring SAP Concur's ability to maintain and improve our SOC Maturity Model, determine ongoing control and remediation requirements and monitor them to ensure remediation of security gaps. SAP Concur Security Operations further supports...

  • Third Parties Operations Analyst

    1 semana atrás

    Porto Alegre, Rio Grande do Sul, Brasil Euronext Tempo inteiro R$60.000 - R$120.000 por ano

    Join us as a Third Parties Operations AnalystAre you ready to shape the future of capital markets? We are looking for a Third Parties Operations Analyst to join the Corporate Programmes and Operations Team. The position will be based in Porto and you will report to the Third Parties Operations Manager. You will primarily be responsible for:Process...

  • Country Operations Manager

    4 semanas atrás

    Porto Alegre, Rio Grande do Sul, Brasil Trantor Tempo inteiro

    Country Manager – LATAMLocation: Brazil/ RemoteJob Type: Full-time contractAbout Trantor IncTrantor Inc. is a global technology services and consulting company headquartered in Palo Alto, California, with delivery centers across the USA, Canada, and India. We partner with Fortune 500 companies and high-growth enterprises to drive digital transformation...