Senior Facilities Manager

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Facilities Manager

About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 92,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That's why we're committed to creating an environment where we all feel welcomed, valued and empowered to achieve our full potential. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a "perfect" candidate. JLL is a place where everyone can grow no matter how they identify or what background they bring with them. If you're a leader of any level or experience and this job description resonates with you, let's talk. What this job involves- JLL is seeking a Senior Facilities Manager for a client, a premier financial institution to support retail branch locations in Northern Virginia and Washington DC area. Best candidate would reside in the Arlington, VA for centralized portfolio management. The Senior Facilities Manager will be the single point of contact responsible for assigned sites and provide leadership and direction to highly skilled service providers in delivering services in a Retail environment. This position is responsible for achieving the expected level of service delivery as described in the Service Level Agreements and measured by Key Performance Indicators (KPI). This role will work closely in assisting the Regional Manager and the Corporate Real Estate team with the delivery of quality facility management services. The role is responsible for managing the assigned sites within the account owned and/or occupied portfolio in accordance with the construction requirements of all local, state and federal requirements. The position will be responsible for all line of business and third-party relationships with the assigned buildings.

Responsibilities

• Maintain interface with third party owners (Landlords), ensuring total contract (Lease) compliance, accurate and timely reporting, and resolve critical impact tenant relations issues
• Provide overall facility services in accordance with accounts' standard processes and procedures including application of policies and programs, coordination of information
• Ensure compliance with portfolio wide initiatives and required local, state and federal laws and regulations that pertain to the operating of facilities entrusted to the Facility Partners to manage on behalf of the client as owner
• Develop and maintain positive relationship with Client Branch Managers and Operations teams.
• Primary interface with client representatives. Collaborate to determine client expectations. Ensures delivery of committed services and overall satisfaction with JLL performance.
• Oversee multiple facilities across the region in different functionalities. Portfolio covers the following states: Northern Virginia and Washington DC area.
• Inspect buildings routinely to guarantee that building services are at the highest level of quality standards.
• Conduct Monthly onsite facilities inspections; or more as needed for assigned portfolio approximately 50 - 60 Retail Sites. To include annual capital planning condition assessments.
• Assist Regional Manager with occasional regional inspections at other Mid-Atlantic areas within client portfolio.
• Manage third-party contractors / vendors engaged in operating and maintaining properties.
• Supervise vendor performance during normal and off hours including weekends when necessary
• Support Regional Manager to bid and contract for operational maintenance and project services as needed with a fast market expansion.
• Portfolio realignment may be needed based on client expansion and portfolio management needs.
• Prepare, submit and manage facility budgets with the clients' goals and objectives addressed, track variances and ensure smooth recovery process
• Support prompt collection of management fees and reimbursements from 3rd party tenants occupying space with the accounts' owned premises
• All other duties assigned

Skills/Qualifications

• Bachelor's degree in engineering of equivalent combination of experience and education
• Strong leadership and relationship building skills
• Strong interpersonal skills and problem-solving ability
• Excellent verbal/written communication and presentation skills
• Proven record of providing excellent internal and external customer service
• Knowledge of standard business and accounting practices
• Knowledge of Excel and ability to analyze data

What you can expect from us: You'll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. We'll offer you a competitive salary and benefits package. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today

Estimated compensation for this position:

110,000.00 – 140,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Alexandria, VA, Washington, DC

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.