Control Room Officer

About the Company
As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at
Culture
Our employees enjoy working with MSS because we:
- Have a high people and culture focus;
- Offer extensive development and progression opportunities;
- Provide stability and certainty in a role;
- Work collaboratively together and are high achievement focused;
- And because we know how to have fun whilst getting the job done.
The roles, responsibilities and duties of a Security Officer can be performed in many different sectors and varying roles. This Position Description outlines the general duties in line with specific role types and acts as a guide rather than a comprehensive list of tasks.- Control room officer role at University of Melbourne- Competitive pay rates plus super, and shift penalties where applicable- Work with an industry leader
About the Company
As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at
Our employees enjoy working with MSS because we:
- Have a high people and culture focus- Offer extensive development and progression opportunities- Provide stability and certainty in a role- Work collaboratively together and are high achievement focused- Because we know how to have fun whilst getting the job done
About the role
We are looking for Control Room Officers who will primarily be responsible for providing a security presence whilst remaining alert and focused. You will be part of an enthusiastic, committed and customer focused team. You will be responsible for providing exceptional customer service to all our customers, and you will build strong relationships with your internal stakeholders. Duties include but are not limited to:
Duties include but are not limited to:
- Monitor CCTV footage to ensure that assets are protected, to detect any signs of a security breach- Escalate issues if any to relevant MSS managers- Maintain logs, completing necessary paperwork and use of computer systems- Respond professionally, courteously and promptly to all customer enquiries- Patrolling the university campus to maintain security and safety
Skills & experience- Current VIC Security Licence with control room licence- Certificate II (or higher) in Security Operations- Victorian drivers' licence- Current First Aid and CPR- Full Australian Working rights- Ability to work a roster including including night shifts
If you are interested in joining the security industry but do not hold a qualification or licence, please take the time to consider our Scholarship Program. Further information can be found on our website
How to apply
MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.

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