Cloud Field Engineering Manager

Join to apply for the Cloud Field Engineering Manager role at Canonical.This is an opportunity to lead a field engineering team, helping customers understand and implement Canonical's open source solutions across public clouds and data centers. The role involves working with a broad spectrum of cloud offerings, from Ubuntu to virtualization, private cloud, Kubernetes, and advanced open source solutions like MLops platforms and data platforms. As Canonical expands into new industries such as telecom, finance, healthcare, and media, we develop new open source solutions tailored to their needs.We believe that Engineering Managers should be outstanding engineers, comfortable troubleshooting technical issues and engaging in technical presales. They should contribute technically but focus more on shaping team direction, focus, and delivery. We also focus on growing management skills and soft skills in our engineers.Our goal is to make open source easier, reliable, and secure, aiming to provide 'most software to most companies'. We select engineers globally for brilliance and motivation, and our managers help teams achieve their potential and take pride in their results.The role of a Cloud Field Engineering Manager at CanonicalThe team of cloud solutions architects at Canonical works directly with customers to design private and public cloud solutions tailored to workload needs. Technologies include on-premise solutions like Openstack, MicroCloud, Ceph, and deployable solutions like Kubernetes, Kubeflow, Spark, PostgreSQL. Managers and team members deploy, test, and hand over solutions, and participate in presales to advise during sales processes.The manager is responsible for line management, career guidance, developing engineering talent, representing the team technically, and driving collaboration with other teams and customers. Active participation in presales is also expected.LocationThis role is home-based, managing a team in your time zone.What your day will look likeLead and develop a team of Field engineers in Presales and Professional ServicesSolve customer problems by promoting technologies and acting as a trusted advisorWork remotely in your time zoneCoach, mentor, and provide career development feedbackIdentify and measure team health indicatorsImplement disciplined engineering processesRepresent your team and products to stakeholders, partners, and customersDevelop and promote best engineering and organizational practicesPlan and manage progress on goals and projectsParticipate in leadership team collaborationsWhat we are looking for in youKnowledge of cloud computing concepts & technologies (Kubernetes, Openstack, AWS, GCP, Azure, Ceph)Practical Linux and networking skillsExperience in technical presalesDynamic personality, proactive in new projects and interacting with peopleExcellent English communication skillsPassion for developing and growing peopleExperience leading, coaching, and mentoring engineersOrganized, ensuring timely, high-quality resultsStrong academic backgroundWillingness to travel up to 40%, attending events and meetingsAdditional skills that you might also bringSecond language (Spanish or French) preferredPython knowledgeExperience with external partnershipsStakeholder engagement with internal teams and engineering roadmapsWhat we offer youOur compensation considers location, experience, and performance, with annual reviews and performance bonuses. Benefits include:
Distributed work environment with biannual in-person team sprintsUSD 2,000 yearly learning and development budgetAnnual compensation reviewRecognition rewards, holiday leave, parental leave, Employee Assistance ProgrammeTravel opportunities and upgrades for company eventsAbout CanonicalCanonical pioneers in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We hire globally, uphold high standards, and foster excellence. Since 2004, as a remote-first company, we challenge you to think differently, learn new skills, and innovate.Canonical is an equal opportunity employer committed to diversity and inclusion, offering fair consideration regardless of background or identity.#J-18808-Ljbffr

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