Customer Service Technology Specialist
Há 3 dias
Job Opportunity: Technical Support Specialist Mindglobal is seeking a detail-oriented and process-driven professional to join their team as a Mobility Care Associate. This individual will provide customer and technical assistance and support related to mobile device systems, hardware, software, company and carrier processes, and client procedures. Responsibilities: Respond to inbound queries by phone call, email, and helpdesk ticketing solution in a timely and professional manner Isolate issues and requests, and determine and implement a resolution according to client-specific company procedures Provide technical support involving clients' supported hardware, Mindglobal tools, and carrier systems Understand and efficiently use carrier portals and other tools Research process, policy, and procedure questions using available informational resources Advise client employees on appropriate action(s), timelines, outcomes, etc. using professional grammar and communication skills Follow standard help desk procedures according to each client's agreements, preferences, and processes Ensure all client-related work is entered, tracked, and documented correctly Provide guidance to clients' employees on proper use of specific websites and tools Stay current with industry trends, mobile technologies, internal systems, information, changes, and updates Requirements: Native level English speaker and writer with excellent communication skills - verbal and written Ability to multitask and juggle a large volume of tasks Consistently reliable - able to be on time and present when scheduled Professional behavior in the workplace, remotely, and anywhere affiliation is known Self-motivated to be effective with minimal supervision Detail, process, and results oriented with ability to avoid distraction and consistently work throughout a shift Benefits: Career growth opportunities Remote flexibility Collaborative and supportive team environment
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Customer Service Specialist
Há 5 dias
Salvador, BA, Brasil beBeeTechnical Tempo inteiroCustomer Support Role Summary We are seeking an experienced professional to provide technical support and troubleshooting services to our customers.
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Customer Service Specialist
2 semanas atrás
Salvador, BA, Brasil beBeeSupport Tempo inteiroTechnical Support Professional We are seeking a highly skilled Technical Support Professional to drive resolution of customer issues and maintain happy and satisfied customers. Key Responsibilities: Act as a customer advocate, drive issue resolution, and maintain customer satisfaction. Follow established service level agreements (SLAs) and the client's...
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Global Customer Support Specialist
3 semanas atrás
Salvador, BA, Brasil beBeeCustomer Tempo inteiroJob Title: Global Customer Support Specialist The successful candidate will be responsible for delivering exceptional customer service, providing support via multiple channels including live chats, phone calls, and email. This is a fantastic opportunity to develop a career in a fast-paced industry with a global presence. About the Role: This role involves...
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Customer Service Technology Specialist
Há 4 dias
Salvador, Brasil Bebeetechnical Tempo inteiroJob Opportunity: Technical Support Specialist Mindglobal is seeking a detail-oriented and process-driven professional to join their team as a Mobility Care Associate.This individual will provide customer and technical assistance and support related to mobile device systems, hardware, software, company and carrier processes, and client...
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Key Technology Specialist
Há 3 dias
Salvador, BA, Brasil beBeeDataDriven Tempo inteiroProject Analyst Job Opportunity SMT transforms companies through technologies that enhance engagement with stakeholders. As a Project Analyst, you'll work on technology projects for global leaders. Supporting technology implementation; Training clients on our services; Configuring surveys, dashboards, and automated workflows; Conducting quality and...
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Customer Service Technology Specialist
Há 6 dias
Salvador, Brasil beBeeTechnical Tempo inteiroJob Opportunity: Technical Support Specialist Mindglobal is seeking a detail-oriented and process-driven professional to join their team as a Mobility Care Associate. This individual will provide customer and technical assistance and support related to mobile device systems, hardware, software, company and carrier processes, and client procedures....
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Data Technology Specialist
Há 5 dias
Salvador, BA, Brasil beBeeAnalyst Tempo inteiroAs a highly analytical professional, you will work closely with clients to implement and optimize technology solutions. Key Responsibilities: Supporting the deployment of technologies; Training and guiding clients in using our services; Configuring and optimizing surveys, dashboards, and automated workflows; Conducting quality assurance tests for all...
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Customer Support Specialist
3 semanas atrás
Salvador, BA, Brasil beBeeSupport Tempo inteiroCustomer Support Professional Job Overview: The role of Customer Support Professional involves delivering exceptional customer experiences through timely and professional interactions across various communication channels. Main Responsibilities: Respond to customer inquiries via phone, email, chat, and social media in a courteous and knowledgeable manner....
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Capital Markets Technology Specialist
3 semanas atrás
Salvador, BA, Brasil beBeeDevelopment Tempo inteiroJob Overview About Us: We deliver end-to-end project services and have successfully completed over 200 projects across all major asset classes and sectors. Responsibilities: Jr. Professional: Advise on industry best practices, contribute to client-site implementations, provide support and communicate development needs to the product team. Sr. Professional:...
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Business Transformation Specialist
3 semanas atrás
Salvador, BA, Brasil beBeeBusiness Tempo inteiroBusiness Transformation Specialist An exceptional opportunity to excel in a role that bridges business needs with technological solutions. The Business Transformation Specialist plays a pivotal role in analyzing and interpreting business requirements, translating them into functional specifications, and collaborating with stakeholders to ensure technology...
