Solution Consultant

4 semanas atrás


São Paulo SP, Brasil First Point Group Tempo inteiro

About Our Client A fast-growing LatAm AI scale-up whose human-like voice & chatbots turn customer service into new revenue for banks and Fortune 500 brands. Responsibilities Own the full client lifecycle : discovery → PoC → pilot → go-live → expansion. Translate business pain into clear R&D specs and keep delivery on schedule. Run presales workshops, craft RFx responses, and deliver ROI-driven C-suite pitches. Drive adoption post-launch, prove value with KPI dashboards, secure renewals & upsells. Requirements 3+ yrs in Customer Success / Presales / Solution Delivery for Conversational or Generative AI. Track record winning RFx, pitching executives, and shipping end-to-end PoCs. Fluent English & Portuguese (Spanish a plus). Live deployments on AWS, Azure, Huawei, or on-prem. Manage project delivery timelines, customer expectations Nice: BFSI/FMCG vertical exp. ; AI security & compliance know-how.


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