Remote Customer Service Phone Agent
Há 22 horas
Oportunidade PJ na f5 estratégia: Customer Success com Foco Comercial
Modelo Híbrido | Local: São José/SC
Contratação: Pessoa Jurídica (PJ)
Você é movido(a) por relações de confiança, tem olhar atento às necessidades do cliente e perfil comercial afiado?
Essa oportunidade é para você
Sobre a f5 estratégia:
Somos uma agência de Marketing, Digital, focada em performance e especialistas em saúde.
O desafio:
Buscamos um(a) profissional para atuar em Customer Success com forte viés comercial, responsável por garantir a satisfação dos nossos clientes e gerar oportunidades de expansão dentro da base.
Suas responsabilidades:
Construir e manter relacionamentos de confiança com os clientes;
Atuar como consultor(a) estratégico(a), apresentando soluções e insights personalizados;
Identificar oportunidades de upsell e cross-sell;
Monitorar métricas de sucesso e atuar proativamente para retenção e expansão da carteira;
Colaborar com os times de Vendas e Produto para alinhar estratégias.
Requisitos:
Experiência prévia em Customer Success ou áreas correlatas, com atuação consultiva e foco em resultados;
Excelente comunicação interpessoal e habilidade em negociação;
Domínio de ferramentas de CRM e plataformas digitais;
Perfil proativo, analítico, empático e com foco em solução;
Vontade de crescer em um ambiente dinâmico e colaborativo.
Interessou?
Envie seu currículo para people@f5estrategia.com.br com o assunto CS – Customer Success.
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